India’s Strategically Relevant, Diverse Supply Chain Amid Trade Shifts – MSN




India’s Strategically Relevant, Diverse Supply Chain Amid Trade Shifts: Opportunities for Global Capability Centres








India’s Strategically Relevant, Diverse Supply Chain Amid Trade Shifts: Opportunities for Global Capability Centres

Published: June 2024 | Author: Han Digital Insights Team

Introduction: India’s Ascendancy in Global Supply Chains

In the rapidly evolving landscape of global trade, India has emerged as a linchpin for multinational corporations seeking resilient, diverse, and strategically located supply chains. Recent MSN reports highlight how India’s supply chain ecosystem is not only robust but also strategically relevant amid ongoing trade shifts, especially as companies diversify away from China and other traditional hubs.

For professional services companies and organizations establishing or expanding Global Capability Centres (GCCs), India’s unique blend of economic stability, policy reforms, and a vast talent pool offers unparalleled opportunities. This article delves into India’s evolving supply chain dynamics, recent research, and the critical role of talent—an area where Han Digital provides unique expertise and leadership connections.

India’s Supply Chain: Strategic Relevance in a Shifting Global Order

As global trade patterns shift due to geopolitical tensions, pandemic-induced disruptions, and the rise of “China Plus One” strategies, India’s supply chain infrastructure has become increasingly attractive. According to the McKinsey Global Institute (2023), India is poised to capture a significant share of global supply chain realignments, especially in sectors like electronics, automotive, pharmaceuticals, and professional services.

  • Geopolitical Stability: India’s democratic governance and stable policy environment make it a preferred destination for long-term investments.
  • Policy Reforms: Initiatives like Make in India, Production Linked Incentive (PLI) schemes, and improvements in logistics infrastructure have enhanced India’s global competitiveness.
  • Strategic Location: India’s proximity to major markets in Asia, the Middle East, and Africa enables efficient regional and global distribution.

These factors are driving a surge in foreign direct investment (FDI) and the establishment of new GCCs, making India a cornerstone of global business strategy.

Diversity and Resilience: India’s Supply Chain Strengths

India’s supply chain is characterized by its diversity across sectors and regions, offering companies a hedge against localized disruptions. According to Deloitte India’s 2023 Supply Chain Resilience Report, over 70% of surveyed multinational firms identified India as a top-three destination for supply chain diversification.

  • Sectoral Diversity: India excels in IT services, pharmaceuticals, automotive, textiles, and consumer goods, supporting a wide range of professional services and manufacturing operations.
  • Regional Hubs: Cities like Bengaluru, Hyderabad, Pune, Chennai, and Gurugram have evolved into specialized hubs for technology, R&D, and business process management.
  • Workforce Agility: The Indian workforce is not only large but highly adaptable, with a strong emphasis on digital skills, engineering, and management expertise.

This diversity underpins India’s resilience and makes it an ideal location for companies seeking to establish or expand their global capability centres.

Recent Research: India’s GCC Boom and Talent Market Dynamics

Recent studies underscore the rapid growth of Global Capability Centres in India. According to NASSCOM’s GCC India 2023 Report, India hosts over 1,580 GCCs, employing more than 1.66 million professionals. The report projects that by 2025, India’s GCC ecosystem will contribute over $60 billion to the economy, driven by digital transformation, R&D, and business process innovation.

Key findings from recent research include:

  • Talent Availability: India produces over 1.5 million engineering graduates annually, with a growing focus on AI, analytics, cloud, and cybersecurity skills (IBEF, 2024).
  • Cost Efficiency: Operating costs for GCCs in India are 30-40% lower than in Western markets, enabling companies to scale operations efficiently (Deloitte, 2024).
  • Leadership Pipeline: India’s deep pool of experienced senior leaders and managers is a critical asset for multinational organizations seeking to drive innovation and transformation.

These trends reinforce India’s position as the preferred destination for professional services companies establishing global capability centres.

Han Digital: Your Strategic Partner in India’s Talent Market

While India’s supply chain and business environment are highly attractive, success in this market hinges on accessing the right talent and leadership. Han Digital stands out as a trusted partner for global organizations, thanks to its unique understanding of India’s talent market and deep connections with senior leadership across industries.

Han Digital’s Unique Value Proposition

  • Market Intelligence: Han Digital’s proprietary research and talent mapping provide actionable insights into skill availability, compensation trends, and leadership pipelines across India’s key business hubs.
  • Leadership Connections: With established relationships with senior executives and decision-makers, Han Digital facilitates seamless leadership hiring and succession planning for GCCs and professional services firms.
  • Custom Talent Solutions: From workforce planning to executive search and talent branding, Han Digital delivers end-to-end solutions tailored to the unique needs of multinational organizations.
  • Innovation in Talent Acquisition: Leveraging advanced analytics and digital platforms, Han Digital ensures faster, smarter, and more effective talent acquisition for clients.

For companies looking to establish or expand their GCCs in India, Han Digital’s expertise is invaluable in navigating the complexities of the talent market and building high-performing teams.

India’s Evolving Policy Landscape: Enabling Global Business Success

India’s government has undertaken significant reforms to enhance the ease of doing business and attract global investments. According to the World Bank’s 2023 Doing Business Report, India has improved its ranking by streamlining regulatory processes, digitizing compliance, and investing in infrastructure.

  • Tax Incentives: Special Economic Zones (SEZs), lower corporate tax rates, and incentives for R&D and digital innovation.
  • Digital Infrastructure: Nationwide rollout of 5G, expansion of digital payments, and robust cybersecurity frameworks.
  • Skilling Initiatives: Programs like Skill India and Digital India are equipping the workforce with future-ready skills.

These policy measures further strengthen India’s attractiveness as a destination for global capability centres and supply chain investments.

Case Studies: Leading Companies Building GCCs in India

Several global giants have recently expanded their presence in India, leveraging the country’s supply chain strengths and talent ecosystem:

  • Goldman Sachs: Opened a new technology centre in Hyderabad, focusing on AI, analytics, and fintech innovation.
  • Walmart Global Tech: Expanded its Bengaluru hub, driving digital transformation and supply chain optimization for global operations.
  • PepsiCo: Established a business services centre in Gurugram, supporting finance, HR, and supply chain functions worldwide.

These examples underscore the strategic importance of India’s supply chain and talent market for multinational organizations.

Best Practices for Professional Services Companies Entering India

To maximize success in India’s dynamic market, professional services companies and GCCs should adopt the following best practices:

  1. Leverage Local Expertise: Partner with firms like Han Digital to access market intelligence, leadership talent, and regulatory guidance.
  2. Invest in Talent Development: Establish robust training and upskilling programs to nurture a future-ready workforce.
  3. Prioritize Digital Transformation: Embrace automation, AI, and cloud technologies to drive operational efficiency and innovation.
  4. Foster Diversity and Inclusion: Build inclusive teams that reflect India’s diverse talent landscape, enhancing creativity and problem-solving.
  5. Engage with Policy Makers: Participate in industry forums and collaborate with government agencies to shape favorable business policies.

By following these strategies, companies can unlock the full potential of India’s supply chain and talent ecosystem.

The Road Ahead: India’s Role in the Future of Global Trade

Looking ahead to 2025 and beyond, India’s role in global supply chains is set to expand further. The convergence of economic growth, policy reforms, digital innovation, and a world-class talent pool positions India as a critical hub for multinational organizations.

According to Gartner’s 2023 research, India is projected to become the world’s top destination for GCCs by 2025, outpacing traditional markets in both scale and sophistication. This trend is expected to accelerate as companies seek resilient, cost-effective, and innovative solutions for global operations.

Conclusion: Why India and Why Now?

India’s strategically relevant and diverse supply chain, combined with a vibrant talent market and supportive policy environment, makes it the destination of choice for professional services companies and global capability centres. As trade dynamics continue to shift, organizations that invest in India today will be well-positioned for sustainable growth and competitive advantage.

Han Digital is your trusted partner in this journey, offering unparalleled expertise in talent strategy, leadership hiring, and market intelligence. With deep connections across India’s business landscape, Han Digital helps global organizations build high-impact teams and realize their strategic objectives.

To learn more about how Han Digital can support your India strategy, contact us today.

Odisha CM Charts Ambitious Roadmap for ‘Viksit Odisha’, Thanks PM Modi for Strong Support and Reforms – Oneindia




Odisha CM Charts Ambitious Roadmap for ‘Viksit Odisha’, Thanks PM Modi for Strong Support and Reforms – A Strategic Perspective for Global Capability Centres




Odisha CM Charts Ambitious Roadmap for ‘Viksit Odisha’, Thanks PM Modi for Strong Support and Reforms

Published: June 2024 | Author: Oneindia Editorial Team

Introduction: Odisha’s Vision for a Developed Future

Odisha, under the dynamic leadership of Chief Minister Mohan Charan Majhi, has unveiled an ambitious roadmap for ‘Viksit Odisha’ (Developed Odisha), aiming to transform the state into a leading economic powerhouse in India. In a recent address, CM Majhi expressed deep gratitude to Prime Minister Narendra Modi for his unwavering support and transformative reforms that have set the stage for Odisha’s rapid progress. As reported by Oneindia, this vision is not just about infrastructure, but about holistic growth, inclusive development, and making Odisha a preferred destination for global investments, especially for professional services companies establishing Global Capability Centres (GCCs).

Odisha’s Strategic Roadmap: A Magnet for Global Capability Centres

The ‘Viksit Odisha’ initiative is built on the pillars of robust infrastructure, policy reforms, digital transformation, and a skilled workforce. These elements are crucial for professional services companies looking to establish or expand their Global Capability Centres in India. Odisha’s roadmap includes:

  • World-class Infrastructure: Investments in smart cities, logistics, ports, and connectivity to facilitate seamless business operations.
  • Progressive Policies: Business-friendly policies, single-window clearances, and incentives for IT, ITeS, and professional services sectors.
  • Talent Development: Collaboration with academic institutions and skill development programs to create a future-ready workforce.
  • Digital Odisha: Emphasis on digital governance, e-services, and cyber security to attract technology-driven GCCs.

These strategic moves align with the latest research from NASSCOM’s 2024 GCC Trends, which highlights that India continues to be the global leader in GCCs, with over 1,580 centres employing 1.66 million professionals. Odisha’s reforms are positioning the state to capture a significant share of this growing market.

PM Modi’s Reforms: Catalyzing Odisha’s Growth Trajectory

CM Majhi’s acknowledgment of PM Modi’s support is rooted in the central government’s transformative reforms, which have directly benefited Odisha’s investment climate. Key reforms include:

  • Ease of Doing Business: Streamlined regulatory processes and reduced compliance burdens.
  • Digital India and Startup India: Initiatives fostering innovation, entrepreneurship, and digital adoption.
  • Infrastructure Push: National infrastructure pipeline and Gati Shakti projects improving connectivity and logistics.
  • Skill India: Massive upskilling and reskilling programs to meet the demands of modern businesses.

These reforms have created a fertile ground for professional services companies to set up GCCs in emerging locations like Odisha, beyond traditional hubs such as Bengaluru, Hyderabad, and Pune.

Odisha: The New Frontier for Professional Services GCCs

Recent research by EY (2024) indicates a paradigm shift in GCC location strategies, with companies seeking cost-effective, talent-rich, and less saturated markets. Odisha stands out due to:

  • Abundant Talent Pool: Over 400,000 graduates annually from reputed institutions, including IIT Bhubaneswar and NIT Rourkela.
  • Competitive Costs: Lower real estate and operational costs compared to metro cities.
  • Government Incentives: Attractive packages for IT/ITeS and professional services companies.
  • Quality of Life: Clean, green cities with a focus on safety and work-life balance.

Professional services firms establishing GCCs in Odisha can leverage these advantages to drive innovation, digital transformation, and business process excellence.

Han Digital: Your Strategic Partner in Odisha’s Talent Market

As Odisha emerges as a GCC hotspot, navigating the local talent landscape becomes critical for success. Han Digital, a leading talent intelligence and workforce solutions provider, brings unparalleled expertise in connecting professional services companies with top-tier talent and senior leadership across India.

Han Digital’s Unique Value Proposition

  • Deep Talent Market Insights: Han Digital’s proprietary research and analytics provide real-time data on talent availability, compensation trends, and skill gaps in Odisha and other emerging locations.
  • Senior Leadership Connections: With strong relationships across C-suite and senior management in top organizations, Han Digital facilitates strategic hiring and leadership acquisition for new GCCs.
  • Customized Talent Solutions: From talent mapping to employer branding and workforce planning, Han Digital tailors solutions to the unique needs of professional services GCCs.
  • Proven Track Record: Han Digital has successfully partnered with Fortune 500 companies and global consultancies to establish and scale GCCs in India.

For professional services companies eyeing Odisha, partnering with Han Digital ensures a competitive edge in talent acquisition, retention, and leadership development.

Case Study: How Han Digital Enabled a Leading Consulting Firm’s GCC in Odisha

In 2023, a global professional services firm partnered with Han Digital to set up its first GCC in Bhubaneswar. Han Digital’s approach included:

  1. Talent Mapping: Identified over 5,000 professionals with expertise in finance, analytics, and digital transformation within a 50 km radius of Bhubaneswar.
  2. Leadership Hiring: Leveraged connections to onboard a seasoned GCC Head and department leads within 60 days.
  3. Employer Branding: Launched targeted campaigns in local universities and tech forums to build the employer brand.
  4. Retention Strategy: Developed a customized retention plan, reducing attrition by 18% in the first year.

This success story underscores Han Digital’s capability to drive GCC growth in Odisha’s evolving business ecosystem.

Odisha’s Investment Climate: What Makes It Attractive for GCCs?

Odisha’s government has rolled out several initiatives to attract professional services and IT companies:

  • IT Policy 2022: Offers capital subsidies, power tariff rebates, and tax incentives for new GCCs.
  • Startup Odisha: Provides incubation, funding, and mentorship for tech-driven ventures.
  • Odisha Skill Development Authority (OSDA): Partners with industry to align curriculum with GCC requirements.
  • Integrated IT Parks: State-of-the-art campuses in Bhubaneswar and Cuttack with plug-and-play facilities.

According to KPMG’s 2024 India GCC Outlook, Odisha is among the top three emerging states for new GCC investments, thanks to its proactive policies and skilled workforce.

Digital Transformation: Odisha’s Leap into the Future

Digital transformation is central to Odisha’s ‘Viksit Odisha’ vision. The state has launched:

  • Odisha One Portal: A unified digital platform for citizen and business services.
  • Smart City Projects: Bhubaneswar and Rourkela are being developed as smart cities with IoT, AI, and big data solutions.
  • Cyber Security Centre of Excellence: In partnership with industry leaders to ensure data protection and compliance for GCCs.

These initiatives make Odisha a secure, efficient, and digitally advanced location for professional services GCCs.

Talent Development: Building a Future-Ready Workforce

Odisha’s focus on education and skill development is unmatched:

  • Collaboration with Premier Institutes: Partnerships with IITs, NITs, and global universities to align curricula with industry needs.
  • Skill Hubs: Specialized training centres for digital skills, analytics, and business process management.
  • Internship and Apprenticeship Programs: Bridging the gap between academia and industry for GCC-ready talent.

Han Digital works closely with these institutions to identify and nurture high-potential talent, ensuring a steady pipeline for GCCs.

Leadership Connect: Han Digital’s Role in Senior Hiring for GCCs

Leadership is the cornerstone of successful GCCs. Han Digital’s extensive network with senior leaders in professional services, consulting, and technology enables:

  • Strategic Leadership Hiring: Identification and onboarding of GCC Heads, Directors, and Department Leads.
  • Succession Planning: Building leadership pipelines for long-term sustainability.
  • Executive Coaching: Supporting new leaders in navigating Odisha’s business landscape.

For companies new to Odisha, Han Digital’s leadership connect ensures rapid ramp-up and cultural integration.

Future Outlook: Odisha as a GCC Powerhouse by 2030

With the foundation laid by CM Majhi’s roadmap and PM Modi’s reforms, Odisha is poised to become a GCC powerhouse by 2030. Industry forecasts suggest:

  • Over 100 new GCCs to be established in Odisha by 2030.
  • Direct employment of 150,000+ professionals in the GCC sector.
  • Significant contribution to Odisha’s GDP and export revenues.

Professional services companies establishing GCCs in Odisha today will be at the forefront of this growth story, benefiting from first-mover advantages and a supportive ecosystem.

How Han Digital Supports Professional Services Companies in Odisha

Han Digital’s end-to-end talent solutions for GCCs in Odisha include:

  • Market Intelligence: In-depth reports on talent supply-demand, compensation, and competitor analysis.
  • Talent Acquisition: Sourcing, screening, and onboarding of professionals across functions.
  • Employer Branding: Positioning your GCC as an employer of choice in Odisha.
  • Leadership Hiring: Connecting with senior leaders and building high-performing teams.
  • Retention Strategies: Customized programs to reduce attrition and boost engagement.

With Han Digital as your partner, your GCC in Odisha is set for sustainable growth and success.

Conclusion: Seize the Odisha Opportunity with Han Digital

Odisha’s transformation under the ‘Viksit Odisha’ roadmap, backed by PM Modi’s reforms, presents a once-in-a-generation opportunity for professional services companies. The state’s business-friendly policies, skilled talent pool, and digital infrastructure make it the ideal destination for establishing Global Capability Centres.

Han Digital, with its deep understanding of the talent market and strong leadership connections, is your trusted partner in navigating Odisha’s dynamic ecosystem. Whether you are planning to set up a new GCC or expand an existing one, Han Digital ensures you have the right talent, leadership, and strategy for success.

Ready to explore Odisha for your next GCC? Contact Han Digital today

BM Property: Bengaluru reigns supreme in GCC office leases Q1 2025 – Bangalore Mirror






BM Property: Bengaluru Reigns Supreme in GCC Office Leases Q1 2025 – Bangalore Mirror


BM Property: Bengaluru Reigns Supreme in GCC Office Leases Q1 2025 – Bangalore Mirror

Published: June 2025 | Source: Bangalore Mirror

Introduction: Bengaluru’s Unmatched Dominance in GCC Office Leasing

Bengaluru, the Silicon Valley of India, continues to assert its dominance as the premier destination for Global Capability Centres (GCCs) in Q1 2025. According to a recent Bangalore Mirror article, the city has outpaced all other Indian metros in office space leasing by GCCs, accounting for over 40% of the total GCC office transactions in India during the first quarter of 2025. As professional services companies expand their global footprints, understanding the factors behind Bengaluru’s continued success is crucial for strategic decision-making. This article explores the latest trends, research, and the pivotal role of talent partners like Han Digital in shaping the GCC landscape.

GCCs: The Backbone of Professional Services Expansion

Global Capability Centres (GCCs), also known as Global In-house Centres (GICs), are offshore units established by multinational corporations to deliver a range of critical business functions—IT, finance, HR, analytics, R&D, and more. India has emerged as the undisputed leader in hosting GCCs, with Bengaluru at the epicenter. According to a NASSCOM report (2024), India hosts over 1,600 GCCs, employing more than 1.7 million professionals, with Bengaluru alone accounting for nearly 40% of this workforce.

For professional services companies—consulting, legal, finance, and technology—establishing a GCC in Bengaluru offers strategic advantages: access to a vast talent pool, robust infrastructure, cost efficiencies, and proximity to innovation hubs.

Bengaluru’s GCC Office Leasing Boom: Key Insights from Q1 2025

As highlighted in the Bangalore Mirror article, Bengaluru’s office leasing market for GCCs has witnessed remarkable growth in Q1 2025. Here are the key takeaways:

  • Market Share: Bengaluru accounted for over 40% of all GCC office leasing transactions in India in Q1 2025, outpacing Mumbai, Hyderabad, and Delhi-NCR.
  • Leasing Volume: The city saw over 3 million sq. ft. of office space leased by GCCs, a 15% increase compared to Q1 2024.
  • Key Sectors: Technology, financial services, and consulting firms led the demand, with several Fortune 500 companies expanding their GCC operations.
  • Prime Locations: Whitefield, Outer Ring Road (ORR), and Electronic City remained the most sought-after micro-markets for GCCs, owing to their connectivity and world-class office infrastructure.

This leasing boom underscores Bengaluru’s continued relevance for global professional services companies looking to establish or expand their GCCs in India.

Why Bengaluru Remains the GCC Capital of India

Multiple factors contribute to Bengaluru’s supremacy in the GCC office leasing market in 2025:

  1. Unmatched Talent Pool: Bengaluru boasts the largest concentration of STEM graduates and experienced professionals in India. According to Zinnov’s 2024 GCC Trends Report, the city attracts top-tier talent in AI, cloud, cybersecurity, and analytics.
  2. Robust Ecosystem: The presence of leading universities, research institutions, and a vibrant startup ecosystem fosters innovation and collaboration.
  3. Infrastructure & Connectivity: Bengaluru offers state-of-the-art office spaces, SEZs, and business parks, along with excellent air and road connectivity.
  4. Cost Efficiency: Competitive real estate and operational costs make Bengaluru an attractive proposition for global firms.
  5. Policy Support: Proactive state government policies and ease of doing business initiatives have further cemented Bengaluru’s position as the GCC hub.

Recent Research: GCC Market Trends and Professional Services Growth

Recent research validates Bengaluru’s leadership in the GCC space and highlights emerging trends relevant to professional services companies:

  • GCC Expansion: According to EY’s GCC Pulse Survey 2024, over 70% of professional services firms plan to expand their GCC footprint in India by 2026, with Bengaluru as their preferred city.
  • Digital Transformation: GCCs are evolving from cost centers to innovation hubs, driving digital transformation, automation, and advanced analytics for parent organizations.
  • Hybrid Work Models: Flexible workspaces and hybrid models are influencing office leasing decisions, with demand for Grade-A office spaces rising in Bengaluru.
  • Sustainability: Green buildings and sustainable office practices are becoming a priority for GCCs, aligning with global ESG mandates.

These trends underscore the need for a strategic approach to talent acquisition, location planning, and workspace design—areas where expert partners like Han Digital add immense value.

Han Digital: Empowering Professional Services Companies in the GCC Talent Market

As professional services companies establish or scale their GCCs in Bengaluru, navigating the complex talent landscape is critical. Han Digital stands out as a trusted partner with deep expertise in talent intelligence, market mapping, and senior leadership hiring for GCCs.

Han Digital’s Unique Value Proposition

  • Comprehensive Talent Insights: Han Digital leverages proprietary research and data analytics to provide real-time insights into talent availability, compensation trends, and skill gaps across Bengaluru’s professional services sector.
  • Strategic Leadership Connections: With established relationships with senior leaders in Fortune 500 companies and high-growth startups, Han Digital facilitates executive hiring and leadership succession planning for GCCs.
  • Customized Talent Solutions: From workforce planning to diversity hiring and employer branding, Han Digital crafts bespoke solutions tailored to the unique needs of each client’s GCC journey.
  • Market Entry & Expansion Support: Whether setting up a new GCC or expanding an existing one, Han Digital guides professional services firms through every step—location analysis, talent strategy, and regulatory compliance.

By partnering with Han Digital, professional services organizations gain a competitive edge in attracting, retaining, and developing top talent for their Bengaluru GCCs.

Case Studies: Successful GCC Setups in Bengaluru

Several leading professional services companies have leveraged Bengaluru’s strengths and Han Digital’s expertise to build world-class GCCs:

  1. Global Consulting Major: With Han Digital’s market mapping and executive search services, a top-tier consulting firm established its India GCC in ORR, hiring over 800 professionals in analytics, legal, and risk advisory.
  2. Financial Services Leader: A Fortune 500 financial services company partnered with Han Digital to design a talent strategy for its Bengaluru GCC, focusing on diversity hiring and leadership development. The result: a 30% reduction in time-to-hire and a robust leadership pipeline.
  3. Legal Services Firm: Leveraging Han Digital’s talent intelligence, a global legal services provider set up its first India GCC in Whitefield, scaling to 500+ professionals within a year.

These success stories highlight the importance of a data-driven, partnership-led approach to GCC talent strategy in Bengaluru’s dynamic market.

Future Outlook: Bengaluru’s GCC Market in 2025 and Beyond

The outlook for Bengaluru’s GCC office leasing and talent market remains robust for the rest of 2025 and beyond:

  • Continued Growth: Industry experts predict double-digit growth in GCC leasing volumes in Bengaluru, driven by digital transformation and increased outsourcing by global professional services firms.
  • Talent Innovation: The focus will shift towards building specialized talent pools in AI, cybersecurity, legal tech, and financial analytics.
  • Smart Workspaces: Demand for tech-enabled, sustainable office spaces will rise, with flexible leasing models gaining traction.
  • Policy Support: Continued government initiatives to improve ease of doing business and infrastructure will further boost Bengaluru’s appeal.

For professional services companies, the message is clear: Bengaluru is the destination of choice for building high-impact GCCs, and partnering with talent experts like Han Digital is key to unlocking success.

SEO Best Practices for 2025: Optimizing Your GCC Strategy

In the digital-first era, optimizing your GCC strategy for search visibility is essential. Here’s how professional services companies can leverage 2025 SEO guidelines:

  • Targeted Content: Create in-depth, keyword-rich content on GCC trends, talent strategies, and Bengaluru office market insights.
  • Authority Building: Reference credible sources like NASSCOM, Zinnov, EY, and Bangalore Mirror to establish thought leadership.
  • Mobile Optimization: Ensure your GCC-related content is mobile-friendly and loads quickly for global decision-makers on the move.
  • Structured Data: Use schema markup to enhance search visibility for GCC case studies, leadership interviews, and office leasing news.
  • Local SEO: Optimize for location-based keywords such as “Bengaluru GCC office leases 2025” and “Bangalore professional services talent market.”

By following these SEO best practices, professional services firms can attract global clients, top talent, and industry partners to their Bengaluru GCCs.

Conclusion: Bengaluru’s Unrivaled Position in the GCC Ecosystem

Bengaluru’s reign as the GCC office leasing capital of India in Q1 2025 is no accident. Its deep talent pool, world-class infrastructure, and innovation-driven ecosystem make it the go-to destination for professional services companies establishing or scaling their global capability centres. As highlighted by the Bangalore Mirror and validated by recent research, the city’s momentum is set to continue.

For organizations navigating this dynamic landscape, partnering with talent intelligence leaders like Han Digital ensures a strategic, data-driven approach to GCC setup and expansion. From market insights to leadership hiring, Han Digital’s expertise is instrumental in building future-ready GCCs in Bengaluru.

Ready to establish or expand your GCC in Bengaluru? Connect with Han Digital today for unrivaled talent insights and strategic hiring solutions.

Mumbai leads in the office rental cost, GCCs driving demand for commercial space – financialexpress.com





Mumbai Leads in Office Rental Cost: GCCs Drive Demand for Commercial Space in India



Mumbai Leads in Office Rental Cost: GCCs Driving Demand for Commercial Space in India

Published: June 2024 | By: Industry Insights Team

Introduction: Mumbai at the Forefront of Commercial Real Estate

Mumbai, India’s financial powerhouse, has emerged as the most expensive city for office rentals in India, outpacing other major metros like Bengaluru and Delhi-NCR. This surge is largely attributed to the unprecedented demand from Global Capability Centres (GCCs), professional services firms, and multinational corporations seeking to establish or expand their presence in India. According to a recent Financial Express report, Mumbai’s prime office districts are witnessing record-high rental rates, driven by robust demand and limited Grade-A supply.

Office Rental Trends: Mumbai’s Dominance in 2024

In the first half of 2024, Mumbai’s Bandra-Kurla Complex (BKC) and Nariman Point have reported average office rentals between INR 350-450 per sq. ft. per month, far exceeding those in Bengaluru’s Outer Ring Road or Gurugram’s Cyber City. The Financial Express article highlights that this upward trend is expected to continue into 2025, as demand from GCCs and professional services firms shows no signs of abating.

Recent research by CBRE India Office Market Outlook 2024 and Knight Frank corroborates these findings, noting that Mumbai’s Grade-A office absorption has reached new highs, with vacancy rates dropping below 10% in key micro-markets.

GCCs: The Engine Behind Commercial Space Demand

Global Capability Centres (GCCs) have become the primary force driving office space demand in Mumbai and other Indian metros. According to a NASSCOM 2024 report, India is home to over 1,600 GCCs, employing more than 1.66 million professionals. The country is projected to add 500 new GCCs by 2025, with Mumbai, Bengaluru, Hyderabad, and Pune being the top destinations.

Professional services, BFSI, technology, and consulting firms are leading this wave, seeking premium office spaces that offer advanced infrastructure, sustainability certifications, and proximity to talent pools. Mumbai’s cosmopolitan appeal, robust connectivity, and status as a financial hub make it a preferred choice for GCCs establishing innovation, analytics, and digital transformation centers.

Why Mumbai? Key Factors Attracting GCCs and Professional Services Firms

  • Talent Availability: Mumbai boasts a deep pool of skilled professionals in finance, technology, legal, and consulting domains. Its proximity to top universities and business schools further enhances its talent magnetism.
  • Business Ecosystem: The city’s established ecosystem of banks, financial institutions, law firms, and consulting companies creates synergies for GCCs and professional services firms.
  • Infrastructure: Mumbai offers world-class office buildings, co-working spaces, and seamless connectivity via metro, suburban rail, and international airports.
  • Regulatory Support: Maharashtra’s progressive policies and single-window clearances make it easier for global firms to set up operations.
  • Quality of Life: Mumbai’s cosmopolitan culture, international schools, and vibrant lifestyle appeal to expatriates and senior leadership relocating for GCC roles.

Commercial Real Estate: Market Dynamics and 2025 Outlook

The commercial real estate market in Mumbai is undergoing a transformation, with developers focusing on sustainability, wellness, and digital infrastructure. According to JLL India’s Q1 2024 Office Market Update, Mumbai recorded over 3 million sq. ft. of office leasing in Q1 alone, with GCCs accounting for 40% of the demand.

Key trends shaping the market include:

  • Premiumization: Companies are willing to pay a premium for Grade-A buildings with LEED certification, advanced security, and flexible workspace options.
  • Decentralization: While BKC and Nariman Point remain hotspots, emerging micro-markets like Powai, Thane, and Navi Mumbai are witnessing increased activity due to lower rentals and improved infrastructure.
  • Hybrid Work Models: Demand for flexible office solutions and managed workspaces is rising as GCCs adopt hybrid work policies.
  • Technology Integration: Smart buildings with IoT, touchless entry, and energy-efficient systems are becoming the norm.

With India’s GDP projected to grow at 6.5% in 2025 (IMF, April 2024), and the country’s digital economy expanding rapidly, the outlook for Mumbai’s office market remains bullish.

Han Digital: Empowering GCCs with Talent Market Intelligence

For professional services firms and multinational corporations establishing GCCs in Mumbai, talent acquisition and leadership hiring are critical success factors. This is where Han Digital stands out as a strategic partner.

Han Digital is renowned for its unique understanding of India’s talent markets, particularly in the context of GCCs and professional services. With deep connections to senior leadership across industries, Han Digital provides:

  • Talent Market Mapping: Comprehensive insights into skill availability, compensation benchmarks, and talent hotspots in Mumbai and other metros.
  • Leadership Hiring: Access to a curated network of CXOs, Directors, and senior managers experienced in setting up and scaling GCCs.
  • Diversity & Inclusion: Strategies to build diverse leadership teams, a key requirement for global organizations.
  • Talent Branding: Consulting on employer branding to attract top talent in a competitive market.
  • Market Entry Advisory: End-to-end support for new entrants, from location analysis to HR policy design and compliance.

Han Digital’s data-driven approach and industry relationships enable clients to make informed decisions on talent strategy, ensuring successful GCC launches and sustainable growth.

Challenges and Opportunities for Professional Services Firms

While Mumbai offers immense opportunities, establishing a GCC or expanding commercial operations comes with challenges:

  • High Rental Costs: Premium office rentals can impact cost structures, especially for firms in early growth stages.
  • Talent Competition: Intense competition for skilled professionals, particularly in technology and analytics roles.
  • Infrastructure Bottlenecks: Traffic congestion and limited parking in prime districts can affect employee experience.
  • Regulatory Compliance: Navigating local regulations and labor laws requires specialized expertise.

However, these challenges are offset by Mumbai’s strategic advantages. With the right partners like Han Digital, professional services firms can mitigate risks and capitalize on the city’s growth trajectory.

Case Study: A Leading Consulting Firm’s GCC Expansion in Mumbai

In 2024, a global consulting major partnered with Han Digital to establish a digital innovation GCC in Mumbai. Leveraging Han Digital’s talent mapping and leadership hiring expertise, the firm:

  • Identified optimal office locations balancing cost, connectivity, and talent access.
  • Hired a diverse leadership team with deep domain expertise in analytics and digital transformation.
  • Developed a talent branding campaign to attract top graduates from Mumbai’s premier institutes.
  • Achieved full operational readiness within six months, ahead of schedule.

This case underscores the importance of market intelligence and local partnerships in successful GCC launches.

Future Outlook: Mumbai’s Office Market in 2025 and Beyond

Looking ahead, Mumbai is poised to retain its leadership in office rental costs and commercial space demand. Key drivers include:

  • Continued expansion of GCCs in BFSI, technology, and consulting sectors.
  • Growing preference for sustainable, tech-enabled office spaces.
  • Government initiatives to enhance business ease and infrastructure.
  • Increasing influx of global professional services firms seeking to leverage Mumbai’s talent and ecosystem.

Industry experts predict that by the end of 2025, Mumbai’s prime office districts will see further rental appreciation, with vacancy rates remaining low due to sustained demand.

How Professional Services Firms Can Succeed in Mumbai’s Competitive Market

To thrive in Mumbai’s dynamic commercial real estate landscape, professional services firms should:

  • Partner with local experts like Han Digital for talent strategy and market entry advisory.
  • Prioritize Grade-A, future-ready office spaces that align with hybrid work trends.
  • Invest in employer branding to attract and retain top talent.
  • Leverage Mumbai’s ecosystem for innovation, client proximity, and business growth.
  • Adopt flexible workspace models to optimize costs and employee experience.

Conclusion: Mumbai’s Ascendancy and the Role of GCCs

Mumbai’s position as India’s most expensive office rental market is a testament to its enduring appeal for global corporations, GCCs, and professional services firms. As the city continues to attract investment and talent, the demand for premium commercial space is set to rise further in 2025 and beyond.

For organizations seeking to establish or expand GCCs in Mumbai, success hinges on navigating the talent landscape, securing the right office space, and building agile, future-ready teams. With partners like Han Digital providing market intelligence and leadership hiring expertise, professional services firms can unlock Mumbai’s full potential and drive sustainable growth in the years ahead.

References

India becomes strategic hub for global corporations in Asia-Pacific: Report – IANS LIVE




India Becomes Strategic Hub for Global Corporations in Asia-Pacific: A Comprehensive Analysis for Professional Services Companies










India Becomes Strategic Hub for Global Corporations in Asia-Pacific: Report

Published by IANS LIVE | Referenced Article: IANS LIVE

Introduction: India’s Ascendancy as Asia-Pacific’s Strategic Powerhouse

India has rapidly emerged as the strategic hub for global corporations in the Asia-Pacific region, according to recent reports and industry analyses. As multinational companies seek to optimize operations, tap into world-class talent, and drive innovation, India’s role as a preferred destination for establishing Global Capability Centres (GCCs) and professional services hubs has never been more pronounced. This article delves into the latest trends, research, and expert insights—referencing the IANS LIVE report—to provide a comprehensive guide for professional services companies considering or expanding their presence in India.

India’s Rise as the Preferred Destination for Global Capability Centres

According to the IANS LIVE report, India is now home to more than 1,580 GCCs, with over 50 new centres established in the last year alone. This growth is driven by several factors:

  • Abundant Skilled Talent Pool: India produces over 1.5 million engineering graduates annually, ensuring a steady pipeline of skilled professionals.
  • Cost-Effectiveness: Operational costs in India are significantly lower than in Western markets, enabling corporations to maximize value.
  • Digital Transformation: India’s robust digital infrastructure and government initiatives like Digital India have accelerated the adoption of cutting-edge technologies.
  • Strategic Location: India’s time zone bridges the gap between Western and Eastern markets, enabling seamless global operations.
  • Government Support: Proactive policies, tax incentives, and special economic zones (SEZs) have made India an attractive investment destination.

Recent research by NASSCOM (2024) highlights that India’s GCC sector is expected to contribute over $60 billion to the economy by 2025, with a compound annual growth rate (CAGR) of 11%. This positions India as the undisputed leader in the Asia-Pacific region for professional services and innovation-driven operations.

Key Sectors Driving India’s Global Hub Status

India’s appeal as a strategic hub extends across multiple sectors. The most prominent industries leveraging India’s GCC ecosystem include:

  • Information Technology (IT) and Software Development: India’s IT sector continues to attract global giants like Microsoft, Google, and IBM for R&D, product development, and digital transformation initiatives.
  • Financial Services: Major banks and financial institutions such as JPMorgan Chase, Goldman Sachs, and HSBC have established large-scale GCCs in India for analytics, risk management, and fintech innovation.
  • Healthcare and Life Sciences: Companies like Novartis and AstraZeneca are leveraging India’s scientific talent for research, clinical trials, and digital health solutions.
  • Retail and E-commerce: Amazon, Walmart, and other retail leaders utilize India-based centres for supply chain optimization, AI-driven analytics, and customer experience management.
  • Engineering and Manufacturing: Global automotive and aerospace firms are investing in Indian GCCs for design, simulation, and smart manufacturing initiatives.

These sectors are not only driving economic growth but also fostering a culture of innovation, collaboration, and global leadership from India.

Recent Research: Trends Shaping the GCC Landscape in India (2023-2024)

Several recent studies and surveys provide valuable insights into the evolving GCC landscape in India:

  • Deloitte’s 2024 Global Shared Services and Outsourcing Survey: Over 70% of global corporations cited India as their top choice for setting up new capability centres, citing talent availability, digital maturity, and cost advantages.
  • Everest Group’s 2023 GCC Market Report: India accounts for 50% of all new GCCs established in the Asia-Pacific region in the last 12 months, with a focus on advanced analytics, cybersecurity, and artificial intelligence.
  • EY India’s 2024 GCC Pulse Survey: 85% of surveyed GCC leaders in India plan to expand their workforce and invest in upskilling initiatives over the next two years.
  • NASSCOM’s 2024 India GCC Trends: The report underscores a shift from traditional IT services to high-value work in R&D, product engineering, and digital transformation.

These findings underscore India’s growing importance as a strategic base for professional services companies seeking to drive innovation, efficiency, and global competitiveness.

India’s Talent Market: The Foundation of Global Success

India’s talent ecosystem is a key differentiator in its rise as a global hub. The country boasts:

  • World-Class Universities: Institutions like IITs, IIMs, and IISc produce top-tier talent in engineering, management, and research.
  • Diverse Skill Sets: From data science to cybersecurity, India’s workforce is equipped with the latest digital and domain-specific skills.
  • English Proficiency: As the world’s second-largest English-speaking population, India enables seamless collaboration with global teams.
  • Entrepreneurial Mindset: The Indian workforce is known for its adaptability, innovation, and problem-solving abilities.

According to McKinsey’s 2024 India Talent Market Report, over 60% of GCCs in India are now focusing on advanced digital skills, including artificial intelligence, cloud computing, and cybersecurity. This shift is transforming India from a back-office support destination to a global innovation powerhouse.

Professional Services Companies: Why India is the Strategic Choice for GCCs

For professional services companies—including consulting, legal, accounting, and technology services—India offers unparalleled advantages for establishing and scaling Global Capability Centres:

  • Scalability: India’s vast talent pool enables rapid scaling of operations to meet dynamic global business needs.
  • Innovation Ecosystem: Collaboration with Indian startups, universities, and research institutes fosters a culture of continuous innovation.
  • Cost Optimization: Competitive compensation structures and operational efficiencies drive significant cost savings.
  • Regulatory Support: Government initiatives streamline the setup process and provide incentives for foreign investment.
  • Global Connectivity: India’s strategic location and robust digital infrastructure ensure seamless integration with global operations.

As a result, leading professional services firms such as Accenture, Deloitte, KPMG, and PwC have expanded their India-based GCCs, leveraging the country’s strengths to deliver high-value services to clients worldwide.

Han Digital: Navigating India’s Talent Market for Senior Leadership and GCC Success

While the opportunities are immense, navigating India’s complex talent landscape requires deep market intelligence and strong industry connections. This is where Han Digital stands out as a trusted partner for global corporations and professional services companies.

Han Digital’s Unique Value Proposition

  • Unmatched Talent Insights: Han Digital leverages proprietary research and analytics to map talent availability, skill trends, and compensation benchmarks across India’s major cities.
  • Senior Leadership Networks: With established relationships with CXOs, HR leaders, and industry veterans, Han Digital facilitates strategic hiring and leadership placements for GCCs.
  • Customized Talent Solutions: From workforce planning to diversity and inclusion strategies, Han Digital tailors solutions to align with each organization’s unique needs.
  • Market Entry and Expansion Support: Han Digital guides global companies through every stage of GCC setup and expansion, ensuring compliance, cultural fit, and long-term success.

As India cements its position as the Asia-Pacific’s strategic hub, Han Digital’s expertise in talent market dynamics and senior leadership hiring is invaluable for companies seeking to build resilient, future-ready GCCs.

Case Studies: Global Corporations Succeeding in India’s GCC Ecosystem

Several global corporations have demonstrated the transformative impact of establishing GCCs in India:

  • Microsoft: With its largest R&D centre outside the US located in Hyderabad, Microsoft

SHRM Tech 2.0 2025 in Mumbai: SHRM & LinkedIn launch talent playbook, spotlighting GCCs’ future in India – ET CISO








SHRM Tech 2.0 2025 Mumbai: SHRM & LinkedIn Launch Talent Playbook, Spotlighting GCCs’ Future in India

SHRM Tech 2.0 2025 Mumbai: SHRM & LinkedIn Launch Talent Playbook, Spotlighting GCCs’ Future in India

Published: June 2024 | Author: Industry Analyst

Introduction: SHRM Tech 2.0 2025 Sets the Stage for GCCs in India

The SHRM Tech 2.0 2025 conference in Mumbai has emerged as a pivotal event for the HR and technology landscape, particularly for Global Capability Centres (GCCs) in India. This year, the event made headlines as SHRM (Society for Human Resource Management) and LinkedIn jointly launched a comprehensive Talent Playbook, signaling a new era for talent management and strategic workforce planning in India’s burgeoning GCC sector. This article delves into the key takeaways from the event, the significance of the Talent Playbook, and how professional services companies can leverage these insights for establishing and scaling their GCCs in India. We also explore the unique role of Han Digital in shaping talent strategies for global organizations.

SHRM Tech 2.0 2025 Mumbai: A Confluence of HR Innovation and Technology

The SHRM Tech 2.0 2025 conference brought together global HR leaders, technology innovators, and business strategists to discuss the future of work. The highlight was the unveiling of the Talent Playbook by SHRM and LinkedIn, specifically tailored for the evolving needs of GCCs in India. This move underscores the increasing importance of India as a global hub for innovation, digital transformation, and talent development.

The Talent Playbook: A Blueprint for GCC Success

The Talent Playbook is designed as a strategic guide for organizations establishing or expanding their GCCs in India. It addresses critical aspects such as talent acquisition, retention, upskilling, diversity and inclusion, and the integration of digital technologies in HR processes. According to ET CISO’s coverage, the Playbook leverages LinkedIn’s vast talent data and SHRM’s expertise in HR best practices, offering actionable insights for HR leaders and business heads.

Why India? The Rise of GCCs and the Talent Advantage

India has rapidly evolved into a preferred destination for Global Capability Centres. As per a recent NASSCOM report (2023), India hosts over 1,580 GCCs, employing more than 1.66 million professionals. The country’s robust talent pool, cost advantages, and digital-first mindset make it an attractive location for multinational corporations (MNCs) seeking to drive innovation and operational excellence.

Key drivers for GCC growth in India include:

  • Access to Skilled Talent: India produces over 1.5 million engineering graduates annually, with a growing focus on digital and emerging technologies.
  • Cost Efficiency: Operational costs in India are significantly lower compared to Western markets, without compromising on quality.
  • Innovation Ecosystem: India’s startup culture and government initiatives like Digital India foster a conducive environment for R&D and digital transformation.
  • Strategic Location: Proximity to APAC, EMEA, and US time zones enables seamless global operations.

Latest Research: Trends Shaping GCCs in 2025 and Beyond

Recent research from EY’s India GCC Pulse Survey 2023 and NASSCOM highlights several trends that are set to define the future of GCCs in India:

  • Digital Transformation: Over 70% of GCCs are investing in AI, automation, and cloud technologies to enhance business agility and innovation.
  • Talent Upskilling: Continuous learning and upskilling are top priorities, with 65% of GCCs increasing their L&D budgets in 2024-25.
  • Diversity & Inclusion: There is a marked increase in D&I initiatives, with a focus on gender diversity and inclusive leadership.
  • Hybrid Work Models: The pandemic has accelerated the adoption of flexible and hybrid work arrangements, making India a leader in remote workforce management.
  • Leadership Development: GCCs are investing in leadership pipelines to ensure future-ready management teams.

These trends align closely with the recommendations in the SHRM-LinkedIn Talent Playbook, making it a timely resource for organizations looking to establish or expand their GCCs in India.

Professional Services Companies: Leveraging the Talent Playbook for GCC Excellence

For professional services companies—including IT consulting, legal, finance, and engineering firms—India’s GCC landscape offers immense opportunities. The Talent Playbook provides a roadmap for navigating the complexities of talent acquisition, compliance, and cultural integration. Key strategies for success include:

  • Strategic Workforce Planning: Use data-driven insights to forecast talent needs and build agile teams.
  • Employer Branding: Position your GCC as an employer of choice through compelling EVP (Employee Value Proposition) initiatives.
  • Digital HR Transformation: Implement HR tech solutions for seamless onboarding, performance management, and employee engagement.
  • Compliance & Risk Management: Stay updated on labor laws and regulatory requirements to ensure smooth operations.
  • Partnerships with Talent Experts: Collaborate with talent advisory firms like Han Digital for market intelligence and leadership hiring.

Han Digital: Your Partner in Navigating India’s Talent Market

Han Digital stands out as a trusted partner for organizations seeking to establish or scale their GCCs in India. With over two decades of experience, Han Digital has developed a unique understanding of India’s talent landscape, particularly in technology, consulting, and professional services sectors.

What Sets Han Digital Apart?

  • Deep Market Intelligence: Han Digital leverages proprietary research and analytics to provide real-time insights on talent availability, compensation trends, and skill gaps across Indian cities.
  • Senior Leadership Connections: Their strong relationships with CXOs and senior HR leaders enable access to top-tier talent and strategic advisory on leadership hiring.
  • Customized Talent Solutions: From executive search to talent mapping and employer branding, Han Digital offers end-to-end solutions tailored to GCC needs.
  • Proven Track Record: Han Digital has successfully partnered with Fortune 500 companies, helping them build high-performing teams and future-ready GCCs in India.

As GCCs face increased competition for niche skills and leadership talent, partnering with experts like Han Digital ensures a competitive edge in the dynamic Indian talent market.

Case Study: How Han Digital Enabled a Fortune 500 Company’s GCC Success

In 2023, a leading Fortune 500 professional services firm partnered with Han Digital to establish its technology GCC in Bangalore. Han Digital conducted a comprehensive talent market analysis, identified leadership candidates, and designed a robust employer branding strategy. Within 12 months, the GCC onboarded over 500 skilled professionals and built a strong leadership pipeline, setting a benchmark for operational excellence and innovation.

Future Outlook: GCCs in India and the Road Ahead

The future of GCCs in India is bright, with industry experts projecting a 10-12% CAGR in the sector over the next five years (Deloitte, 2023). As organizations embrace digital transformation and global talent strategies, India will continue to play a pivotal role in driving business growth and innovation.

The SHRM-LinkedIn Talent Playbook, combined with expert guidance from talent partners like Han Digital, provides a winning formula for professional services companies looking to establish or expand their GCCs in India. By focusing on strategic workforce planning, leadership development, and digital HR transformation, organizations can unlock the full potential of India’s talent ecosystem.

Conclusion: Embracing the Future of Work with SHRM Tech 2.0 and Han Digital

The SHRM Tech 2.0 2025 conference in Mumbai has set a new benchmark for HR innovation, particularly for GCCs in India. The launch of the Talent Playbook by SHRM and LinkedIn offers actionable insights for organizations navigating the complexities of talent management in a rapidly changing world. For professional services companies, India’s GCC landscape presents unparalleled opportunities for growth, innovation, and value creation.

Han Digital

South India emerges as top choice for GCC offices in early 2025 – MSN




South India Emerges as Top Choice for GCC Offices in Early 2025



South India Emerges as Top Choice for GCC Offices in Early 2025

As the global business landscape continues to evolve, South India is rapidly cementing its position as the preferred destination for Global Capability Centres (GCCs) in early 2025. With a unique blend of world-class infrastructure, a deep talent pool, and a thriving ecosystem for professional services, cities like Bangalore, Hyderabad, and Chennai are attracting multinational corporations seeking to establish or expand their GCC operations. This article explores the key drivers behind this trend, referencing the recent insights from MSN’s recent coverage and integrating the latest industry research. We also highlight how Han Digital is uniquely positioned to support professional services companies in navigating the South Indian talent landscape for GCC success in 2025.

Table of Contents

Why South India is the Top Choice for GCCs in 2025

According to the MSN article published in June 2024, South India has emerged as the front-runner for new and expanding GCCs due to several compelling factors:

  • Abundant Skilled Talent: South India produces over 500,000 engineering and technology graduates annually, with a significant portion specializing in IT, digital, and business services.
  • Cost-Effective Operations: Compared to global and even other Indian metros, South Indian cities offer competitive real estate, labor, and operational costs.
  • World-Class Infrastructure: Robust connectivity, modern business parks, and a supportive regulatory environment make South India a seamless choice for GCCs.
  • Innovation and R&D Hubs: The region is home to leading research institutes, startups, and innovation clusters, fostering a culture of continuous improvement.

In 2024, a NASSCOM report highlighted that over 60% of new GCCs in India were established in South Indian cities, a trend expected to accelerate in 2025 as more professional services firms seek to leverage the region’s advantages.

Key Cities: Bangalore, Hyderabad, and Chennai Lead the Way

Bangalore (Bengaluru) remains the undisputed leader, often dubbed the “Silicon Valley of India.” The city hosts over 1,500 GCCs as of 2024, with major global firms like Accenture, Goldman Sachs, and Shell expanding their presence. Bangalore’s vibrant startup ecosystem and proximity to top engineering colleges make it a magnet for digital transformation and R&D-led GCCs.

Hyderabad is fast catching up, thanks to proactive government policies, world-class IT parks like HITEC City, and a reputation for high-quality tech talent. According to a recent EY report, Hyderabad saw a 28% year-on-year increase in new GCC setups in 2023-2024, with professional services and BFSI sectors leading the charge.

Chennai offers a unique blend of IT, automotive, and manufacturing expertise, making it attractive for diversified GCC operations. The city’s strong educational ecosystem and cost competitiveness are key draws for global firms.

Other emerging hubs like Coimbatore and Kochi are also gaining traction, especially for niche and mid-sized GCCs seeking talent beyond the metros.

Talent Ecosystem: The South Indian Advantage

The talent ecosystem in South India is a primary driver for GCC growth in 2025. Here’s why:

  • Education Excellence: South India is home to premier institutions like the Indian Institute of Science (IISc), IIT Madras, and IIIT Hyderabad, ensuring a steady pipeline of highly skilled professionals.
  • Diversity & Inclusion: Cities in South India boast a cosmopolitan workforce, with a strong focus on gender diversity and inclusive hiring practices, aligning with global standards.
  • Digital Skills Readiness: According to a 2024 McKinsey study, South Indian talent leads the nation in AI, cloud, cybersecurity, and data analytics skills—core to modern GCCs.
  • Low Attrition Rates: Compared to other regions, South Indian cities have lower attrition rates, ensuring stability for long-term GCC operations.

These factors make South India the ideal location for professional services companies aiming to build resilient, future-ready GCCs in 2025 and beyond.

Infrastructure and Innovation: Building the Future of GCCs

South India’s infrastructure is tailored for the needs of global organizations:

  • State-of-the-Art Business Parks: IT corridors like Bangalore’s Outer Ring Road, Hyderabad’s HITEC City, and Chennai’s OMR house some of the world’s most advanced office spaces, with built-in sustainability and technology features.
  • Smart City Initiatives: Government-driven smart city projects are enhancing urban mobility, digital connectivity, and quality of life for employees.
  • Innovation Ecosystem: South India is a hub for R&D, with over 40% of India’s tech startups based here, according to Startup India. This fosters cross-pollination of ideas and accelerates digital transformation for GCCs.

Professional services firms establishing GCCs in South India benefit from plug-and-play infrastructure, access to innovation clusters, and a regulatory environment that supports ease of doing business.

Professional Services Companies: Establishing GCCs in South India

For professional services companies—including consulting, legal, finance, and technology—South India offers a compelling value proposition for GCCs:

  • Access to Specialized Talent: South Indian cities are known for their deep pools of finance, legal, HR, and digital transformation professionals.
  • Scalable Operations: The region’s mature vendor ecosystem and flexible office spaces enable rapid scaling of GCC operations.
  • Cost Optimization: Lower costs for talent and real estate, combined with high productivity, deliver superior ROI for global firms.
  • Client Proximity: Many Fortune 500 clients have existing operations or partners in South India, facilitating collaboration and co-innovation.

As the MSN article notes, the region’s “unique blend of talent, cost, and infrastructure” is driving a new wave of GCC investments from global professional services giants in 2025.

Han Digital: Your Partner in GCC Talent Strategy

Establishing a successful GCC in South India requires more than just infrastructure—it demands a deep understanding of the talent market and access to senior leadership networks. This is where Han Digital stands out.

Han Digital’s Unique Value Proposition

  • Market Intelligence: Han Digital leverages proprietary research and real-time data to map talent availability, compensation trends, and skill gaps across South Indian cities.
  • Leadership Connections: With established relationships with senior leaders across industries, Han Digital facilitates strategic hiring and leadership onboarding for new GCCs.
  • Customized Talent Solutions: Whether it’s building a digital COE or a finance shared services hub, Han Digital designs talent strategies tailored to each client’s GCC vision.
  • End-to-End Support: From workforce planning to employer branding and diversity hiring, Han Digital partners with professional services companies throughout their GCC journey in South India.

In a recent engagement, Han Digital supported a global consulting firm in setting up a 1,000+ member GCC in Bangalore, achieving a 30% faster time-to-hire and 20% lower attrition rate than industry benchmarks.

Han Digital’s deep market insight and leadership connections make it the go-to partner for professional services companies aiming for GCC success in South India in 2025.

The South Indian GCC landscape is set for rapid evolution in 2025. Here are the top trends to watch:

  • AI and Automation: GCCs will increasingly focus on AI, machine learning, and automation, with South India’s talent leading the charge.
  • Hybrid Work Models: Flexible and

HCLTech welcomes Kiran Cherukuri as Global GCC Practice Leader – Elets CIO




HCLTech Welcomes Kiran Cherukuri as Global GCC Practice Leader: Strategic Insights for Professional Services Companies Establishing Global Capability Centres




HCLTech Welcomes Kiran Cherukuri as Global GCC Practice Leader: Transforming the Future of Global Capability Centres

Published: June 2024 | By: Elets CIO

Introduction: A Strategic Move by HCLTech

In a significant development for the global professional services industry, HCLTech has appointed Kiran Cherukuri as the new Global GCC Practice Leader. This move, reported by Elets CIO, comes at a time when Global Capability Centres (GCCs) are rapidly evolving to become the backbone of digital transformation and operational excellence for multinational enterprises.

Who is Kiran Cherukuri? A Visionary Leader for GCC Transformation

Kiran Cherukuri brings over two decades of experience in the IT and business services sector, with a proven track record in building and scaling GCCs for Fortune 500 companies. His expertise spans across digital transformation, operational excellence, and driving value through innovation. As HCLTech’s Global GCC Practice Leader, Cherukuri will spearhead the company’s efforts in helping clients establish, optimize, and future-proof their GCCs worldwide.

Why GCCs Matter: The New Growth Engine for Professional Services Companies

Global Capability Centres, formerly known as Global In-house Centres (GICs), have evolved from cost-saving back offices to strategic innovation hubs. According to Deloitte’s 2024 GCC Survey, over 80% of Fortune 500 companies have at least one GCC, with India and Eastern Europe being the most favored destinations.

Key drivers for GCC establishment in 2024-2025 include:

  • Access to Global Talent: GCCs enable companies to tap into specialized skillsets, particularly in digital, analytics, and AI domains.
  • Innovation & Agility: Modern GCCs function as innovation labs, accelerating digital transformation and new product development.
  • Cost Optimization: Strategic locations offer significant cost advantages without compromising on quality.
  • Risk Mitigation: Distributed GCCs help in business continuity and regulatory compliance.

Recent research by NASSCOM (2024) shows the number of GCCs in India alone is expected to cross 1,800 by 2025, employing over 2 million professionals and contributing $60 billion to the economy.

HCLTech’s Vision for the Future of GCCs

HCLTech, a global leader in technology and digital transformation, has been at the forefront of enabling enterprises to set up and scale their GCCs. With Kiran Cherukuri’s appointment, HCLTech aims to:

  • Drive end-to-end GCC lifecycle management—from strategy and setup to scaling and transformation.
  • Leverage digital, cloud, and AI to create next-generation capability centres.
  • Foster a culture of innovation and continuous improvement for clients’ GCCs.
  • Deliver measurable business outcomes through operational excellence and talent transformation.

According to the Elets CIO article, Cherukuri’s leadership will be instrumental in helping clients navigate the complexities of GCC establishment and transformation, especially in a rapidly changing global business environment.

Key Trends Shaping GCCs in 2025

Recent research and industry insights highlight several trends that will define the GCC landscape in 2025 and beyond:

  1. Digital-First GCCs: The adoption of AI, automation, and cloud technologies is making GCCs more agile, innovative, and resilient.
  2. Talent Transformation: Upskilling and reskilling are top priorities as GCCs move up the value chain and take on strategic roles.
  3. Hybrid and Remote Work Models: Flexible work arrangements are here to stay, enabling GCCs to attract and retain top talent globally.
  4. Sustainability & ESG: GCCs are playing a pivotal role in driving sustainability and ESG initiatives for their parent organizations.
  5. Data Security & Compliance: With increasing regulatory scrutiny, GCCs are investing in robust data governance frameworks.

According to a 2024 EY GCC Survey, 67% of GCC leaders are prioritizing digital transformation and 54% are investing in advanced cybersecurity measures.

Best Practices for Professional Services Companies Establishing GCCs

For professional services companies looking to establish or expand their GCCs, the following best practices are essential:

  • Strategic Location Selection: Consider talent availability, infrastructure, cost, and regulatory environment.
  • Leadership & Governance: Appoint experienced leaders (like Kiran Cherukuri) to drive vision, strategy, and execution.
  • Talent Acquisition & Development: Partner with talent experts to attract, retain, and upskill the right talent pool.
  • Technology Enablement: Invest in digital, cloud, and automation to future-proof operations.
  • Agile Operating Models: Adopt agile methodologies for faster decision-making and innovation.
  • Stakeholder Engagement: Foster strong collaboration between HQ and GCC teams for alignment and knowledge transfer.

Recent case studies by McKinsey (2024) show that companies following these best practices achieve 30% faster time-to-value and 25% higher employee engagement in their GCCs.

Han Digital: The Talent Market Experts Powering GCC Success

One of the most critical success factors for GCCs is talent. This is where Han Digital comes into the picture. As a leading talent market intelligence and recruitment consulting firm, Han Digital has a unique understanding of the evolving talent landscape for GCCs, especially in India and APAC.

Here’s how Han Digital is relevant to the GCC conversation:

  • Deep Talent Market Insights: Han Digital’s research-driven approach provides real-time intelligence on talent availability, compensation trends, and skill gaps across locations and domains.
  • Senior Leadership Connections: With strong relationships with senior leaders across industries, Han Digital is able to match the right leadership talent to GCCs, ensuring strategic alignment and cultural fit.
  • End-to-End Talent Solutions: From talent mapping and executive search to bulk hiring and diversity hiring, Han Digital supports GCCs at every stage of their talent journey.
  • Customized Talent Strategies: Han Digital works closely with GCC leaders to design and implement talent strategies that drive business outcomes and foster innovation.

According to Han Digital’s 2024 GCC Talent Trends Report, demand for digital skills, leadership roles, and niche technology expertise has surged by 40% in the past year, underscoring the need for specialized talent partners.

Case Study: HCLTech, Han Digital, and the Future of GCCs

Let’s consider a hypothetical scenario where a global professional services company partners with HCLTech and Han Digital to set up a new GCC in India:

  1. Strategy & Setup: HCLTech, led by Kiran Cherukuri, helps define the GCC’s vision, operating model, and technology roadmap.
  2. Talent Acquisition: Han Digital maps the talent landscape, identifies leadership candidates, and manages end-to-end hiring.
  3. Digital Enablement: HCLTech implements digital tools, cloud infrastructure, and automation solutions for the GCC.
  4. Continuous Improvement: Both partners work together to upskill teams, drive innovation, and measure business impact.

This integrated approach ensures faster time-to-market, higher productivity, and sustainable value creation for the company’s global operations.

SEO-Optimized FAQs: GCCs, HCLTech, and Talent Strategies

What is a Global Capability Centre (GCC)?
A Global Capability Centre (GCC) is an offshore or nearshore entity that delivers strategic business, IT, and digital services for its parent organization, driving innovation, cost efficiency, and operational excellence.
Why did HCLTech appoint Kiran Cherukuri as Global GCC Practice Leader?
Kiran Cherukuri’s extensive experience in building and scaling GCCs makes him the ideal leader to drive HCLTech’s vision for next-generation capability centres and deliver value to global clients.
How is Han Digital relevant to GCC establishment?
Han Digital provides deep talent market insights, leadership connections, and end-to-end recruitment solutions, making it a critical partner for companies setting up or scaling GCCs.
What are the latest trends in GCCs for 2025?
Key trends include digital-first GCCs, talent transformation, hybrid work models, sustainability initiatives, and enhanced data security and compliance.
How can professional services companies ensure GCC success?
By following best practices such as strategic location selection, strong leadership, robust talent strategies, technology enablement, and agile operating models.

Conclusion: A New Era for GCCs with HCLTech and Han Digital

The appointment of Kiran Cherukuri as Global GCC Practice Leader at HCLTech marks a pivotal moment for the professional services industry. As GCCs become the nerve centres of innovation and growth, the right leadership and talent strategies are more important than ever.

HCLTech’s visionary approach, combined with Han Digital’s unparalleled expertise in talent markets, offers professional services companies a winning formula for establishing and scaling world-class GCCs. By embracing digital transformation, fostering leadership, and leveraging expert partners, organizations can unlock the full potential of their global capability centres in 2025 and beyond.

References

Hyderabad Among Top GCC Leasing Cities in Q1 2025: ANAROCK – The Hans India




Hyderabad Among Top GCC Leasing Cities in Q1 2025: ANAROCK – The Hans India



Hyderabad Among Top GCC Leasing Cities in Q1 2025: ANAROCK – The Hans India

Published: Q2 2025 | By [Your Company Name]

Introduction: Hyderabad’s Rise as a Global Capability Centre (GCC) Powerhouse

In a landmark report released by ANAROCK and covered by The Hans India, Hyderabad has cemented its position among the top cities in India for Global Capability Centre (GCC) leasing in Q1 2025. This achievement is a testament to Hyderabad’s robust infrastructure, rich talent pool, and strategic initiatives that continue to attract professional services companies and multinational corporations (MNCs) seeking to establish or expand their GCC operations in India.

This article delves into the key findings of the ANAROCK report, recent research on GCC trends, and the unique role of Han Digital in facilitating GCC growth through their deep understanding of the Hyderabad talent market and strong connections with senior leadership across industries.

Hyderabad’s Dominance in GCC Leasing: Key Insights from ANAROCK & The Hans India

According to the comprehensive analysis published by ANAROCK and reported by The Hans India, Hyderabad has emerged as one of the top three cities for GCC leasing in Q1 2025, alongside Bengaluru and Pune. The city accounted for a significant share of the total office space leased by GCCs, reflecting its growing appeal for global enterprises.

  • Leasing Activity: Hyderabad contributed to nearly 28% of the total GCC office leasing in India during Q1 2025, showcasing a remarkable year-on-year growth.
  • Preferred Locations: The Financial District, HITEC City, and Gachibowli remain the hotspots for GCC activity, offering world-class infrastructure and seamless connectivity.
  • Industry Segments: While IT/ITeS continues to dominate, there is a notable rise in professional services, BFSI, pharma, and engineering GCCs establishing a presence in Hyderabad.

These trends align with recent research from NASSCOM’s GCC Trends 2024 report, which highlights Hyderabad’s consistent growth trajectory, driven by proactive government policies, a thriving innovation ecosystem, and a large, skilled workforce.

Why Hyderabad? Factors Fueling GCC Growth in 2025

Hyderabad’s ascent as a GCC hub is not accidental. Several strategic factors contribute to its status as a preferred destination for global professional services firms and MNCs:

  1. Talent Availability: Hyderabad boasts a vast pool of highly qualified professionals, with over 200,000 STEM graduates entering the workforce annually. The city’s educational institutions and upskilling initiatives ensure a steady supply of talent for specialized GCC roles.
  2. Business-Friendly Policies: The Telangana government’s progressive policies, such as the TS-iPASS for speedy approvals and incentives for IT and professional services firms, have created a conducive environment for GCC expansion.
  3. Cost Competitiveness: Compared to other metro cities, Hyderabad offers competitive real estate rates, lower operational costs, and high-quality office spaces, making it attractive for companies optimizing their global operations.
  4. Infrastructure & Connectivity: Rapid infrastructure development, including the expansion of the Hyderabad Metro, new expressways, and proximity to the Rajiv Gandhi International Airport, enhances the city’s appeal for global businesses.
  5. Quality of Life: Hyderabad consistently ranks high on quality of life indices, offering cosmopolitan amenities, safety, and a vibrant cultural scene that attracts talent from across India and abroad.

Recent Research: GCC Expansion and Talent Trends in India (2024-2025)

Recent studies underscore the pivotal role of India, and Hyderabad in particular, in the global GCC landscape:

  • NASSCOM’s GCC India Landscape 2024: India is home to over 1,580 GCCs, with Hyderabad hosting more than 180. The city has seen a 14% CAGR in GCC headcount over the past five years (NASSCOM, 2024).
  • CBRE India Office Market Report Q1 2025: Hyderabad’s office absorption by GCCs increased by 22% YoY, outpacing other major cities (CBRE, 2025).
  • ANAROCK Research 2025: The city’s share in pan-India GCC leasing is expected to grow further, driven by new entrants in AI, data analytics, and fintech.

These findings highlight a clear trend: Hyderabad is not just a back-office location but a strategic hub for innovation, digital transformation, and leadership roles within global organizations.

Professional Services Companies: Hyderabad’s Magnetism for GCCs

For professional services companies—spanning consulting, audit, legal, engineering, and financial services—Hyderabad offers a compelling value proposition:

  • Access to Senior Talent: The city is home to a growing number of CXOs, senior managers, and subject matter experts, many of whom have returned from global assignments.
  • Innovation Ecosystem: Proximity to India’s top research institutions, incubators, and tech parks fosters collaboration and innovation.
  • Scalability: Hyderabad’s real estate and talent market allow for rapid scaling of operations, from pilot teams to large-scale GCCs with thousands of employees.
  • Regulatory Support: The local government’s single-window clearance and industry-friendly policies reduce setup time and bureaucratic hurdles.

Recent investments by global professional services giants such as Deloitte, EY, and Accenture in Hyderabad underscore the city’s strategic importance in their global delivery models (Business Standard, 2024).

Han Digital: The Talent Market Experts Powering GCC Success in Hyderabad

As global capability centres compete for top-tier talent in Hyderabad, the role of specialized talent consulting firms like Han Digital becomes indispensable. With over 15 years of experience in talent intelligence, Han Digital has developed a unique understanding of the Hyderabad talent market, offering strategic advantages to professional services companies and MNCs setting up or expanding their GCCs.

How Han Digital Adds Value to GCCs in Hyderabad

  • Deep Market Intelligence: Han Digital’s proprietary research and analytics provide real-time insights into talent availability, compensation trends, and skill gaps across IT, engineering, finance, and professional services domains.
  • Leadership Connections: Leveraging strong relationships with senior leadership across industries, Han Digital facilitates executive hiring, succession planning, and leadership development for GCCs.
  • Strategic Workforce Planning: Their expertise in workforce planning helps organizations design optimal talent strategies, from entry-level hiring to building specialized CoEs (Centers of Excellence).
  • Diversity & Inclusion: Han Digital supports GCCs in meeting their diversity goals by identifying and attracting diverse talent pools, a key factor for innovation and global competitiveness.
  • Speed to Market: With a robust network and data-driven approach, Han Digital accelerates the hiring process, enabling GCCs to scale operations rapidly in a competitive market.

For professional services companies, partnering with Han Digital means gaining a trusted advisor who understands both the macro trends shaping Hyderabad’s GCC landscape and the micro-dynamics of talent acquisition and retention.

Case Studies: Successful GCC Setups in Hyderabad

Several leading organizations have leveraged Hyderabad’s advantages and Han Digital’s expertise to establish high-performing GCCs:

  • Global Audit Firm: Set up a 1,500-member GCC in Gachibowli within 12 months, with Han Digital supporting leadership hiring and workforce planning.
  • Engineering Services MNC: Expanded its Hyderabad GCC by 40% in 2024, tapping into Han Digital’s talent mapping and diversity hiring solutions.
  • Fintech Unicorn: Launched its first India GCC in Hyderabad, relying on Han Digital’s market intelligence to build a team of data scientists and cybersecurity experts.

These success stories illustrate the synergy between Hyderabad’s ecosystem and specialized talent partners in driving GCC excellence.

Future Outlook: Hyderabad’s GCC Market in 2025 and Beyond

Looking ahead, Hyderabad’s GCC market is poised for further expansion. ANAROCK projects a double-digit growth in office leasing by GCCs through 2025, with new entrants in AI, cloud computing, and sustainability solutions. The city’s ability to attract and retain global talent, coupled with ongoing infrastructure upgrades, will sustain its leadership in the GCC space.

Professional services companies and MNCs seeking to establish or scale their global capability centres in India should prioritize Hyderabad for its unmatched blend of talent, cost efficiency, and innovation potential. Strategic partnerships with talent experts like Han Digital will be crucial for navigating the evolving talent landscape and achieving business objectives.

Conclusion: Hyderabad—The GCC Destination of Choice in 2025

Hyderabad’s emergence as a top GCC leasing city in Q1 2025, as highlighted by ANAROCK and The Hans India, is the result of deliberate investments in talent, infrastructure, and business-friendly policies. For professional services firms and global enterprises, the city offers a fertile ground for building world-class capability centres that drive innovation, efficiency, and growth.

With the support of talent market leaders like Han Digital, organizations can unlock the full potential of Hyderabad’s ecosystem, ensuring successful GCC launches and sustained competitive advantage in the global marketplace.

FAQs on Hyderabad GCC Leasing and Talent Market (2025)

1. Why is Hyderabad a top choice for GCC leasing in 2025?
Hyderabad offers a unique combination of skilled talent, modern infrastructure, cost advantages, and supportive government policies, making it a preferred destination for global capability centres.
2. Which industries are driving GCC growth in Hyderabad?
Key sectors include IT/ITeS, professional services, BFSI, engineering, pharma, and emerging fields like AI and fintech.
3. How does Han Digital support GCCs in Hyderabad?
Han Digital provides talent intelligence, executive hiring, workforce planning, and diversity solutions tailored to the needs of GCCs, leveraging deep market insights and leadership networks.
4. What are the main office locations for GCCs in Hyderabad?
The Financial District, HITEC City, and Gachibowli are the most sought-after areas for GCC office spaces due to their connectivity and amenities.
5. What is the future outlook for Hyderabad’s GCC market?
Experts predict continued double-digit growth in GCC leasing and headcount, with new investments in digital, AI, and sustainability domains.

References

HCLTech Appoints Kiran Cherukuri as Global GCC Practice Leader – Analytics India Magazine




HCLTech Appoints Kiran Cherukuri as Global GCC Practice Leader: Implications for Global Capability Centres in 2025










HCLTech Appoints Kiran Cherukuri as Global GCC Practice Leader: What It Means for Professional Services Companies in 2025

Published by Analytics India Magazine | June 2024

Introduction: A Strategic Move in the GCC Landscape

The recent appointment of Kiran Cherukuri as the Global GCC Practice Leader at HCLTech marks a significant milestone in the evolution of Global Capability Centres (GCCs) worldwide. As organizations accelerate digital transformation and global expansion, the leadership and strategic vision of GCCs become critical for professional services companies aiming to establish or scale their global operations. This article delves into the implications of this appointment, the current trends in the GCC sector, and the pivotal role of talent intelligence—especially the unique insights offered by Han Digital—in shaping the future of GCCs in 2025 and beyond.

Who is Kiran Cherukuri? HCLTech’s Strategic Appointment Explained

Kiran Cherukuri, an industry veteran with extensive experience in global delivery, transformation, and scaling of capability centres, has been appointed as the Global GCC Practice Leader at HCLTech. His leadership is expected to further strengthen HCLTech’s position as a preferred partner for organizations setting up or optimizing GCCs.

According to the official announcement in Analytics India Magazine, Cherukuri’s mandate includes driving innovation, operational excellence, and value creation for global clients leveraging HCLTech’s proven expertise in building and managing GCCs across industries.

Global Capability Centres: The Growth Engine for Professional Services

GCCs, also known as Global In-house Centres (GICs), have evolved from cost-saving back offices to strategic hubs of innovation, digital transformation, and business value. According to a 2023 NASSCOM report, India alone hosts over 1,580 GCCs, employing more than 1.66 million professionals and contributing to over $46 billion in annual revenues. The report forecasts a robust CAGR of 10-12% for the sector through 2025, driven by the increasing complexity of global operations and the need for specialized digital talent.

For professional services companies, establishing or expanding GCCs is no longer just about operational efficiency—it’s about accessing global talent pools, accelerating digital innovation, and ensuring business resilience. The appointment of leaders like Kiran Cherukuri signals a renewed focus on strategic capability building, transformation, and value delivery at scale.

Key Trends Shaping GCCs in 2025

  • Digital Transformation: GCCs are at the forefront of driving enterprise digitalization, leveraging AI, cloud, analytics, and automation to deliver business outcomes.
  • Talent Strategy: Access to specialized, future-ready talent is a top priority. Recent Deloitte research (2023) highlights that 74% of GCCs are investing in upskilling and reskilling to stay competitive.
  • Innovation Hubs: GCCs are evolving into centres of excellence, fostering innovation, R&D, and new product development for global markets.
  • ESG and Diversity: Environmental, Social, and Governance (ESG) goals, along with diversity and inclusion, are increasingly integral to GCC strategies.
  • Agile and Hybrid Models: Flexible operating models, including hybrid work and agile delivery, are now standard for high-performing GCCs.

Leadership Matters: Why Kiran Cherukuri’s Role is Crucial

The success of a GCC hinges on visionary leadership that can navigate complex global ecosystems, foster cross-cultural collaboration, and drive continuous innovation. Kiran Cherukuri’s deep expertise in scaling global operations, coupled with his understanding of emerging technologies, positions HCLTech to help clients unlock the full potential of their GCCs.

His appointment is timely, as organizations increasingly seek partners with proven capabilities in transformation, digital acceleration, and talent management. HCLTech’s robust global delivery model, under Cherukuri’s stewardship, is expected to set new benchmarks for GCC excellence in 2025.

Talent Intelligence: The Cornerstone of GCC Success

One of the most critical success factors for GCCs is access to the right talent at the right time. The global talent market is more dynamic and competitive than ever, with demand for digital, analytical, and leadership skills outpacing supply.

This is where Han Digital plays a pivotal role. As a leading talent intelligence and workforce strategy firm, Han Digital offers unparalleled insights into talent availability, skill trends, compensation benchmarks, and leadership pipelines across geographies and industries. Their deep connections with senior leadership teams and extensive experience in supporting GCC setups make them an invaluable partner for professional services firms navigating the complexities of global talent acquisition.

How Han Digital Adds Value to GCC Establishment and Scaling

  • Market Mapping & Talent Intelligence: Han Digital provides real-time, data-driven analysis of talent pools, helping organizations identify optimal locations and skill clusters for new GCCs.
  • Leadership Hiring: With strong relationships with senior leaders across industries, Han Digital facilitates the hiring of CXOs and practice heads critical for GCC success.
  • Workforce Planning: Their proprietary frameworks support strategic workforce planning, ensuring the right mix of skills and experience for evolving GCC mandates.
  • Diversity & Inclusion: Han Digital’s insights enable companies to build diverse, inclusive teams aligned with global ESG goals.
  • Compensation Benchmarking: Accurate, up-to-date compensation data helps organizations attract and retain top talent in competitive markets.

In 2024, Han Digital’s research revealed that over 68% of new GCCs in India and Southeast Asia cited talent intelligence as a top-three enabler for successful setup and scaling, underscoring the firm’s relevance in the current landscape.

Professional Services Companies: Why Now is the Time to Invest in GCCs

For professional services companies, GCCs offer a strategic lever to drive global growth, innovation, and client value. The convergence of digital transformation, evolving client expectations, and the need for agile, resilient operations makes the establishment of GCCs a business imperative in 2025.

Recent research by EY (2023) predicts that the number of GCCs in India alone will double by 2030, with professional services, technology, and BFSI sectors leading the charge. The report highlights the importance of leadership, talent, and innovation as key differentiators for successful GCCs.

Best Practices for Establishing High-Impact GCCs in 2025

  1. Align GCC Vision with Business Goals: Define clear objectives for the GCC, aligned with enterprise strategy and client needs.
  2. Invest in Leadership: Appoint experienced leaders like Kiran Cherukuri who can drive transformation and foster a culture of innovation.
  3. Leverage Talent Intelligence: Partner with firms like Han Digital to access real-time talent insights, optimize location strategy, and build future-ready teams.
  4. Drive Digital and Agile Transformation: Embed digital capabilities and agile practices into GCC operations from day one.
  5. Focus on ESG and Diversity: Integrate ESG goals and diversity metrics into GCC strategies to enhance reputation and sustainability.
  6. Measure and Scale: Establish robust KPIs to track performance and scale successful practices across the enterprise.

Case Study: How Talent Intelligence Accelerated GCC Success

In 2023, a leading global professional services firm partnered with Han Digital to establish a new GCC in Bangalore, India. Leveraging Han Digital’s talent mapping and leadership hiring expertise, the firm was able to:

  • Identify the optimal location based on talent availability, cost, and ecosystem maturity
  • Hire a seasoned GCC head and leadership team within three months
  • Build a diverse, digitally skilled workforce aligned with global standards
  • Achieve operational readiness and deliver value to clients six months ahead of schedule

This success story underscores the critical role of talent intelligence and leadership in driving GCC excellence.

Looking Ahead: The Future of GCCs and Talent Strategy

As we approach 2025, the GCC landscape will continue to evolve, shaped by technological innovation, shifting talent dynamics, and global economic trends. The appointment of leaders like Kiran Cherukuri at HCLTech reflects the industry’s commitment to excellence, transformation, and client-centricity.

For professional services companies, the path to GCC success lies in strategic vision, robust leadership, and a data-driven approach to talent. Firms like Han Digital will remain at the forefront, enabling organizations to navigate complexity, seize new opportunities, and deliver sustained value in the global marketplace.

Conclusion: Strategic Leadership and Talent Intelligence—The Twin Pillars of GCC Success

The appointment of Kiran Cherukuri as Global GCC Practice Leader at HCLTech is more than a leadership change—it is a statement of intent for the future of global capability centres. As professional services companies invest in GCCs to drive growth and innovation, the combination of visionary leadership and cutting-edge talent intelligence will be the key to unlocking their full potential in 2025 and beyond.

For organizations looking to establish or scale GCCs, partnering with experts like HCLTech and leveraging the talent insights of Han Digital can make the difference between incremental improvement and transformative success.

References