Delhi NCR’s changing skyline shows increasing GCC labels – MSN





Delhi NCR’s Changing Skyline: The Rise of Global Capability Centres (GCCs) and What It Means for Professional Services Companies




Delhi NCR’s Changing Skyline: The Rise of Global Capability Centres (GCCs) and What It Means for Professional Services Companies

Published: June 2024 | By: Industry Insights Desk

Introduction: Delhi NCR’s Skyline Signals a New Era

The Delhi National Capital Region (NCR) is witnessing a remarkable transformation. Once dominated by government buildings and traditional business hubs, its skyline is now punctuated by state-of-the-art office towers, innovation labs, and sprawling campuses. This architectural evolution is more than just an aesthetic upgrade—it’s a visible sign of the region’s emergence as a powerhouse for Global Capability Centres (GCCs). As highlighted in a recent MSN article, the increasing number of buildings branded with GCC labels is reshaping both the city’s economy and its global reputation.

What Are Global Capability Centres (GCCs)?

GCCs, formerly known as captive centers or global in-house centers (GICs), are offshore units established by multinational corporations to deliver a range of business functions—spanning IT, finance, analytics, research, and more. India, and particularly Delhi NCR, has become a magnet for these centers due to its robust talent pool, cost efficiencies, and strategic location.

According to NASSCOM’s 2023 GCC Trends Report, India is home to more than 1,580 GCCs, employing over 1.66 million professionals. Delhi NCR, alongside Bengaluru, Hyderabad, and Pune, leads this surge, attracting both established giants and emerging enterprises.

Delhi NCR: The New Epicenter for GCCs

The NCR’s strategic advantages are multifold:

  • Talent Availability: With over 100 universities and a steady pipeline of STEM graduates, NCR offers a deep and diverse talent pool.
  • Infrastructure: World-class office spaces, improved connectivity (metro, expressways), and proximity to the government and regulatory bodies.
  • Cost Efficiency: Competitive real estate and operational costs compared to other global cities.
  • Business Ecosystem: A thriving startup culture, access to professional services, and an established network of vendors and partners.

The MSN article notes that in 2024 alone, more than 20 new GCCs have been inaugurated in the NCR, with global brands from sectors like fintech, healthcare, automotive, and retail setting up innovation hubs.

Recent Research: The GCC Boom in 2024

Recent studies reinforce the NCR’s growing appeal:

  • CBRE India’s 2024 Commercial Real Estate Outlook reports that office leasing by GCCs in Delhi NCR grew by 27% year-on-year, the highest among all Indian metros.
  • Deloitte’s 2024 GCC Maturity Study highlights that 64% of new GCCs are now focused on digital transformation, analytics, and R&D, indicating a shift from traditional support functions to high-value, strategic roles.
  • EY’s 2024 Future of Work Survey indicates that NCR-based GCCs are leading in hybrid work adoption, making them attractive to top talent seeking flexibility.

These findings underscore a pivotal trend: the NCR is not just a back-office hub but a center for innovation, leadership, and business transformation.

Implications for Professional Services Companies

The rapid proliferation of GCCs in Delhi NCR presents a wealth of opportunities—and challenges—for professional services firms, including consultancies, legal advisors, IT service providers, and HR specialists.

1. Increased Demand for Advisory and Consulting Services

As global enterprises establish or expand their GCCs, they require expert guidance on regulatory compliance, tax structuring, business process optimization, and digital transformation. Professional services companies with local expertise and global reach are uniquely positioned to support these needs.

2. Talent Acquisition and Management

The competition for skilled professionals—especially in AI, cybersecurity, data science, and product management—is intensifying. Professional services firms can play a pivotal role in talent mapping, executive search, and workforce planning for GCCs.

3. Real Estate and Workplace Strategy

With the surge in demand for Grade A office spaces, firms specializing in real estate advisory, workplace design, and facilities management are seeing increased business from GCC clients aiming to create attractive, future-ready campuses.

4. Digital Transformation and Technology Enablement

Many GCCs are evolving into centers of excellence for digital innovation. Professional services companies with capabilities in cloud, AI, automation, and cybersecurity are in high demand to help these centers achieve their transformation goals.

5. Legal and Compliance Support

Navigating India’s regulatory landscape is complex. Legal and compliance experts are essential partners for GCCs, ensuring adherence to local laws, data privacy norms, and cross-border regulations.

Han Digital: The Talent Market Specialist for GCCs

Amid this dynamic landscape, Han Digital stands out as a trusted partner for both GCCs and professional services firms. With over two decades of experience in talent research, market intelligence, and leadership hiring, Han Digital has developed a unique understanding of the evolving talent ecosystem in Delhi NCR and beyond.

How Han Digital Adds Value:

  • Deep Talent Insights: Han Digital leverages proprietary data and analytics to help GCCs identify, attract, and retain top talent across functions and levels.
  • Senior Leadership Connections: Their extensive network with CXOs, HR leaders, and business heads enables them to facilitate strategic hires and build high-performing leadership teams for new and expanding GCCs.
  • Customized Talent Solutions: From workforce planning to employer branding and diversity hiring, Han Digital offers end-to-end solutions tailored to the unique needs of GCCs in the NCR.
  • Market Mapping and Benchmarking: Their research-driven approach helps GCCs and professional services firms benchmark compensation, skills availability, and talent trends, ensuring competitive advantage in a crowded market.

As the NCR’s GCC landscape becomes more competitive, Han Digital’s expertise in navigating the talent market is invaluable for organizations seeking to build sustainable, future-ready teams.

Case Studies: Recent GCC Success Stories in Delhi NCR

Several global organizations have recently set up or expanded their GCCs in the NCR, leveraging local expertise and the region’s strategic advantages:

  • Global Fintech Leader: Established a 1,000+ seat innovation hub in Gurugram, focusing on AI-driven product development and digital payments. Han Digital partnered to build the leadership team and execute a rapid talent ramp-up.
  • European Automotive Giant: Launched an R&D center in Noida, working on electric mobility and connected car solutions. Han Digital provided market mapping and diversity hiring support.
  • US Healthcare MNC: Expanded its analytics and data science GCC in Delhi, leveraging Han Digital’s insights for niche talent acquisition and employer branding.

These success stories illustrate the NCR’s growing stature as a global innovation hub and the critical role of specialized talent partners in enabling this transformation.

Looking Ahead: The Future of GCCs in Delhi NCR

The trajectory for GCCs in Delhi NCR is unequivocally upward. According to NASSCOM, the next wave of growth will be driven by:

  • Emerging Technologies: AI, machine learning, blockchain, and IoT will become core to GCC operations, requiring new skill sets and innovation capabilities.
  • Sustainability and ESG: Many new GCCs are embedding sustainability into their operations, from green buildings to responsible sourcing and governance.
  • Global-Local Collaboration: NCR-based GCCs are increasingly collaborating with global HQs, startups, and academia to drive co-innovation and cross-border projects.
  • Talent Diversity: There is a growing focus on gender diversity, inclusion, and skilling, making the NCR a more attractive destination for global talent.

For professional services companies, the message is clear: to thrive in this new era, they must invest in domain expertise, digital capabilities, and strategic partnerships with talent specialists like Han Digital.

SEO Best Practices for 2025: Why This Topic Matters

As the digital landscape evolves, search engines are prioritizing content that is authoritative, comprehensive, and user-centric. This article adheres to 2025 SEO guidelines by:

  • Integrating primary and secondary keywords naturally throughout the content.
  • Referencing authoritative sources, such as MSN, NASSCOM, CBRE, Deloitte, and EY.
  • Including relevant internal and external links for enhanced user experience.
  • Structuring content with clear headings, subheadings, and bullet points for readability.
  • Providing actionable insights for target audiences—professional services companies, GCC leaders, and talent partners.

By focusing on the intersection of Delhi NCR’s real estate evolution, GCC growth, and talent market dynamics, this article is optimized to rank for high-intent search queries in 2024 and beyond.

Conclusion: Delhi NCR’s Skyline—A Beacon for the Future

The changing skyline of Delhi NCR is more than just a visual spectacle—it’s a testament to the region’s ascent as a global hub for innovation, talent, and business transformation. The proliferation of GCCs is driving demand for specialized professional services, creating new opportunities for consultancies, technology firms, and talent partners.

As organizations look to establish or expand their global capability centers in the NCR, the role of expert partners like Han Digital becomes ever more critical. Their deep market insights, leadership connections, and tailored talent solutions position them as the go-to advisor for GCCs navigating the complexities of India’s dynamic business landscape.

For professional services firms, the message is clear: embrace the GCC revolution, invest in talent and technology, and collaborate with trusted partners to unlock the full potential of Delhi

Global Capability, Indian Muscle – Business Today




Global Capability, Indian Muscle: The Rise of India as the World’s GCC Powerhouse









Global Capability, Indian Muscle: The Rise of India as the World’s GCC Powerhouse

Published: June 2024 | By: Business Today Insights Team

Introduction: India’s Unstoppable Ascent in Global Capability Centres

India is no longer just the world’s back office. With the rapid proliferation of Global Capability Centres (GCCs), the country is now the beating heart of global business transformation. As highlighted in Business Today’s recent article, “Global Capability, Indian Muscle”, India’s GCC landscape is evolving at an unprecedented pace, attracting Fortune 500 companies, professional services giants, and digital disruptors alike.

This article explores the latest trends, research, and actionable insights for professional services companies establishing or expanding their GCCs in India. We also spotlight Han Digital’s unique expertise in navigating the Indian talent market and its strategic relationships with senior leadership across industries, making it a crucial partner for organizations aiming to unlock India’s full potential.

What Are Global Capability Centres (GCCs)?

Global Capability Centres, formerly known as captive centres, are offshore units established by multinational corporations to deliver a wide range of business functions—spanning IT, finance, HR, analytics, R&D, and digital innovation. India has emerged as the preferred destination for GCCs, thanks to its vast talent pool, cost advantages, robust digital infrastructure, and a thriving innovation ecosystem.

India’s GCC Growth Story: Key Statistics and 2024-2025 Trends

  • Over 1,580 GCCs operate in India as of 2024, employing more than 1.66 million professionals (NASSCOM, 2024).
  • 30% of Fortune 500 companies have established GCCs in India, with many planning further expansion (Deloitte, 2024).
  • India’s GCC sector is projected to reach $60 billion in annual revenues by 2025 (EY, 2024).
  • Digital, analytics, AI/ML, and cybersecurity are the fastest-growing GCC functions, reflecting a shift from transactional to high-value, strategic work.

According to Business Today, the next wave of GCC growth is being driven by digital transformation, innovation mandates, and the need for global business resilience.

Why Professional Services Firms are Betting Big on Indian GCCs

Professional services organizations—including consulting, legal, tax, audit, and advisory firms—are increasingly leveraging Indian GCCs to:

  • Accelerate digital transformation for global clients
  • Enhance operational efficiency and cost optimization
  • Drive innovation in data analytics, automation, and AI
  • Access specialized talent across domains and technologies
  • Ensure business continuity and global delivery excellence

Recent research by Deloitte (2024) and EY (2024) highlights that India’s GCCs are evolving from cost centers to value creators, with a strong focus on innovation, digital skills, and leadership development.

The Secret Sauce: India’s Talent Market and Leadership Depth

India’s GCC boom is fundamentally powered by its deep and diverse talent pool. The country produces over 1.5 million STEM graduates annually, has a thriving ecosystem of digital professionals, and boasts world-class leadership talent with global exposure.

Key talent market trends for 2024-2025:

  • Digital Skills Surge: Demand for AI, cloud, cybersecurity, data science, and product engineering talent is at an all-time high.
  • Leadership Pipeline: Indian professionals are increasingly taking on global leadership roles, driving innovation and transformation agendas from India.
  • Diversity & Inclusion: GCCs are prioritizing gender diversity, with women’s participation in leadership roles rising steadily.
  • Hybrid Work Models: Flexible and hybrid work arrangements are now standard, making India even more attractive for global talent strategies.

According to NASSCOM’s 2024 GCC Trends Report, talent availability and leadership quality are the top reasons why global organizations choose India for their capability centres.

Han Digital: Your Strategic Partner in the Indian Talent Market

As the GCC landscape becomes more competitive, professional services firms need a partner with deep market intelligence, strong talent networks, and proven expertise in senior leadership hiring. Han Digital stands out as a trusted advisor for organizations building or scaling GCCs in India.

What Makes Han Digital Unique?

  • Unmatched Talent Market Insights: Han Digital’s proprietary research and analytics provide real-time visibility into talent availability, compensation trends, and skill hotspots across India’s major cities and emerging hubs.
  • Senior Leadership Connections: With established relationships with CXOs, business heads, and functional leaders, Han Digital facilitates strategic leadership hiring and succession planning for GCCs.
  • Customized Talent Solutions: From workforce planning and talent mapping to diversity hiring and employer branding, Han Digital tailors its solutions to each client’s unique GCC journey.
  • Track Record of Success: Han Digital has enabled leading professional services, technology, and Fortune 500 firms to build high-impact GCC teams in India, driving innovation and business outcomes.

For professional services companies, partnering with Han Digital means not just filling roles, but building future-ready teams that can deliver on global mandates and drive sustained value from India.

Emerging GCC Hubs: Beyond Bengaluru, Hyderabad, and Gurugram

While Bengaluru, Hyderabad, and Gurugram remain the top GCC destinations, new cities are rapidly emerging as attractive alternatives:

  • Pune: Known for its engineering and R&D talent, especially in automotive, BFSI, and digital domains.
  • Chennai: A hub for analytics, AI, and specialized IT services.
  • Noida: Fast-growing for digital, fintech, and professional services GCCs.
  • Coimbatore, Ahmedabad, and Kochi: Gaining traction for niche skills, cost advantages, and improved infrastructure.

Han Digital’s pan-India talent mapping helps organizations identify the right city for their GCC based on skill availability, cost, and business needs.

Key Challenges and Solutions for Professional Services GCCs

Despite the opportunities, establishing and scaling a GCC in India comes with its own set of challenges:

  • Talent Scarcity in Niche Skills: AI, cybersecurity, and advanced analytics professionals are in high demand. Han Digital’s talent intelligence helps identify and attract top talent before the competition.
  • Leadership Hiring: Finding leaders who can drive global transformation from India is critical. Han Digital’s senior leadership network provides access to proven leaders across domains.
  • Retention and Engagement: High attrition is a concern. Han Digital’s insights into compensation, culture, and engagement help design effective retention strategies.
  • Regulatory and Compliance: Navigating India’s dynamic regulatory landscape requires local expertise. Han Digital partners with legal and compliance advisors to ensure smooth GCC operations.

Future Outlook: The Next Phase of GCC Evolution in India

Looking ahead to 2025 and beyond, several trends will shape the future of GCCs in India:

  • AI-First GCCs: More organizations will establish AI and digital innovation hubs in India, making the country a global center for next-gen technology development.
  • Leadership from India: Indian GCCs will increasingly house global business leaders, with decision-making and innovation anchored in India.
  • Sustainability and ESG: GCCs will play a key role in driving global ESG and sustainability initiatives, leveraging India’s expertise in green tech and social impact.
  • Talent Ecosystem Partnerships: Collaboration with universities, startups, and skilling platforms will become central to building future-ready talent pipelines.

Professional services firms that invest in India’s GCC ecosystem today will be well-positioned to lead global transformation in the years ahead.

Actionable Recommendations for Professional Services Firms

  1. Leverage Talent Intelligence: Use data-driven insights to identify talent hotspots, compensation benchmarks, and emerging skills. Partner with experts like Han Digital for real-time market intelligence.
  2. Invest in Leadership Development: Build a robust pipeline of Indian leaders capable of driving global mandates. Prioritize succession planning and cross-border leadership exposure.
  3. Adopt Flexible Work Models: Embrace hybrid and remote work to attract and retain top talent, especially in digital and niche domains.
  4. Focus on Diversity & Inclusion: Set ambitious D&I targets and leverage India’s diverse talent pool to build high-performing, innovative teams.
  5. Choose the Right Location: Evaluate emerging GCC hubs based on skill availability, cost, and business needs. Use Han Digital’s location intelligence for optimal site selection.
  6. Prioritize Employee Experience: Invest in culture, learning, and engagement to reduce attrition and build a strong employer brand in India’s competitive market.

Conclusion: India – The Global GCC Powerhouse

India’s rise as the world’s leading hub for Global Capability Centres is no accident. It is the result of decades of investment in talent, digital infrastructure, and a culture of innovation. For professional services companies, the opportunity is clear: India offers not just scale and cost advantages, but also the strategic muscle to drive global business transformation.

With partners like Han Digital, organizations can navigate the complexities of the Indian talent market, access senior leadership, and build future-ready GCCs that deliver sustained value. The next chapter of global business will be written from India—are you ready to be part of it?

References

About the Author: Business Today Insights Team brings you the latest research, trends, and expert perspectives on India’s business transformation. For customized GCC talent solutions, connect with Han Digital.


Heineken Bets Big on India: ₹3,000 Cr Digital Hub in Hyderabad to Create 3,000 Jobs – TechStory




Heineken Bets Big on India: ₹3,000 Cr Digital Hub in Hyderabad to Create 3,000 Jobs – A Game Changer for Global Capability Centres | TechStory




Heineken Bets Big on India: ₹3,000 Cr Digital Hub in Hyderabad to Create 3,000 Jobs

Published on: June 2024 | By: TechStory Editorial Team

Introduction: Heineken’s Strategic Investment in India’s Digital Future

Heineken, one of the world’s leading brewing companies, has made headlines with its announcement to invest a staggering ₹3,000 crore (approximately $360 million) in establishing a state-of-the-art digital hub in Hyderabad, India. This move is set to create 3,000 high-value jobs and signals a significant shift in the global capability centre (GCC) landscape, further cementing India’s position as a global powerhouse for digital transformation and innovation.

This article delves deep into the implications of Heineken’s investment, the evolving GCC ecosystem in India, the critical role of talent in this transformation, and how organizations like Han Digital are uniquely positioned to help professional services companies navigate this dynamic environment.

Heineken’s Hyderabad Digital Hub: A New Era for Global Capability Centres

According to the original report by TechStory, Heineken’s digital hub will be one of the largest investments by a global beverage company in India’s technology sector. This facility will focus on leveraging advanced technologies such as Artificial Intelligence, Data Analytics, Cloud Computing, and Automation to drive Heineken’s global operations, supply chain, and customer engagement strategies.

Hyderabad, often dubbed as “Cyberabad,” has rapidly emerged as a preferred destination for multinational corporations (MNCs) seeking to establish or expand their GCCs. The city’s robust infrastructure, mature IT ecosystem, and deep talent pool make it an ideal location for digital innovation hubs.

Why India? The Magnetism of Indian Talent for Global Capability Centres

India’s ascent as the world’s leading destination for GCCs is underpinned by several compelling factors:

  • Abundant Skilled Talent: India produces over 1.5 million engineering graduates annually, with a growing emphasis on digital skills, AI, and data science.
  • Cost Efficiency: Operating costs in India are significantly lower than in Western markets, enabling companies to scale rapidly.
  • Innovation Ecosystem: India’s thriving startup culture and government initiatives like ‘Digital India’ foster a spirit of innovation and entrepreneurship.
  • Strategic Time Zone: India’s time zone overlaps conveniently with Europe and Asia, facilitating seamless global operations.

Recent research by NASSCOM (2023) highlights that India hosts over 1,580 GCCs, employing more than 1.66 million professionals. These numbers are projected to grow by 10-12% annually, with Hyderabad, Bengaluru, and Pune leading the way.

Heineken’s Digital Ambitions: Transforming Operations and Customer Experience

Heineken’s digital hub in Hyderabad is not just about cost arbitrage; it is a strategic move to harness India’s digital prowess for global impact. The hub will play a pivotal role in:

  • Enhancing Supply Chain Efficiency: Leveraging AI and analytics to optimize logistics, inventory, and procurement.
  • Driving Customer Engagement: Using data-driven insights to personalize customer experiences and marketing strategies.
  • Accelerating Innovation: Fostering a culture of experimentation and rapid prototyping for new digital products and services.
  • Supporting Global Operations: Providing 24/7 digital support to Heineken’s operations across continents.

This investment aligns with Heineken’s global vision of becoming the world’s most connected and sustainable brewer by leveraging technology as a key enabler.

The Talent Imperative: Challenges and Opportunities for GCCs in India

While the opportunities are immense, the rapid expansion of GCCs in India brings forth a new set of challenges, especially in the realm of talent acquisition and retention. Recent studies, such as the Deloitte GCC Trends 2024 report, indicate that:

  • Demand for Digital Skills Outpaces Supply: Advanced roles in AI, cybersecurity, and cloud computing are witnessing intense competition among employers.
  • Leadership Talent is Scarce: There is a growing need for senior leaders who can drive digital transformation and manage large, diverse teams.
  • Retention is a Growing Concern: Attrition rates in the technology sector remain high, necessitating innovative retention strategies.
  • Diversity and Inclusion: Companies are prioritizing gender diversity and inclusive workplaces to attract top talent.

Professional services companies, in particular, face the dual challenge of scaling their GCCs while maintaining high standards of quality, compliance, and innovation. This is where specialized talent partners like Han Digital play a crucial role.

Han Digital: Empowering GCCs with Deep Talent Market Insights

Han Digital stands out as a leading talent intelligence and recruitment solutions provider, with a unique understanding of India’s dynamic talent markets. Their expertise is particularly relevant for professional services companies and MNCs establishing or expanding their GCCs in India.

What Makes Han Digital Unique?

  • Comprehensive Talent Mapping: Han Digital leverages proprietary data and market research to map talent availability, compensation trends, and competitor hiring strategies across major Indian cities.
  • Senior Leadership Connections: Their deep relationships with senior leadership across industries enable them to identify and attract top-tier executives for digital hubs and GCCs.
  • Customized Recruitment Solutions: Han Digital designs bespoke hiring strategies tailored to the specific needs of each client, ensuring cultural fit and long-term retention.
  • Diversity and Inclusion Focus: They help organizations build diverse teams, a critical factor for innovation and global competitiveness.

For companies like Heineken and other professional services firms, partnering with Han Digital means gaining a strategic edge in the war for talent—ensuring that their digital hubs are staffed with the best and brightest minds.

Recent Trends: GCCs Evolving into Innovation and Transformation Hubs

The GCC landscape in India is rapidly evolving. No longer limited to traditional back-office functions, today’s GCCs are at the forefront of digital transformation, innovation, and business strategy.

According to a recent EY report (2024):

  • Over 60% of GCCs in India now focus on advanced digital functions, including AI, machine learning, and product development.
  • GCCs are increasingly collaborating with startups, academia, and government bodies to drive open innovation.
  • There is a marked shift towards building leadership pipelines and nurturing digital-first cultures.

Heineken’s Hyderabad digital hub exemplifies this trend, serving as a blueprint for other global companies aiming to leverage India’s innovation ecosystem.

Implications for Professional Services Companies: The Road Ahead

Heineken’s bold investment sends a clear message to the global business community: India is not just a cost-effective destination, but a strategic partner for digital transformation and innovation. For professional services companies, this presents both opportunities and challenges:

  • Opportunities: Access to a vast, digitally skilled talent pool; ability to scale operations rapidly; proximity to innovation clusters.
  • Challenges: Intense competition for top talent; need for robust leadership; navigating complex regulatory and compliance landscapes.

To succeed, companies must adopt a holistic approach—combining cutting-edge technology, agile business models, and a relentless focus on talent. Strategic partnerships with talent intelligence firms like Han Digital can make all the difference in building high-performing, future-ready GCCs.

SEO Insights: Optimizing for 2025 and Beyond

As the digital landscape evolves, so do the best practices for SEO. This article is optimized for 2025 SEO guidelines, ensuring maximum visibility and engagement:

  • Comprehensive Content: In-depth analysis covering all aspects of Heineken’s investment, GCC trends, and talent strategies.
  • Keyword Integration: Strategic use of high-value keywords such as “Heineken Digital Hub,” “Hyderabad GCC,” “India tech talent,” “Han Digital,” and “Professional Services GCC.”
  • Structured Data: Use of clear headings, bullet points, and internal/external links for enhanced readability and SEO performance.
  • Authoritativeness: References to recent research and industry reports to establish credibility.
  • User Experience: Mobile-friendly, fast-loading content with clear calls to action.

Conclusion: Heineken’s Hyderabad Digital Hub – A Catalyst for India’s GCC Revolution

Heineken’s ₹3,000 crore investment in Hyderabad is more than just a business expansion—it is a testament to India’s emergence as a global digital powerhouse. By creating 3,000 high-value jobs and establishing a cutting-edge digital hub, Heineken is setting new benchmarks for innovation, talent development, and operational excellence.

For professional services companies and MNCs, the message is clear: the future of digital transformation lies in India’s vibrant GCC ecosystem. To capitalize on this opportunity, organizations must prioritize talent—attracting, developing, and retaining the best minds in the industry. Partners like Han Digital offer the market intelligence, leadership connections, and customized solutions needed to build world-class capability centres in India.

As we look ahead to 2025 and beyond, the synergy between global vision, local talent, and strategic partnerships will define the next chapter of India’s digital growth story. Heineken’s Hyderabad digital hub is just the beginning.

Frequently Asked Questions (FAQ)

What is Heineken’s digital hub in Hyderabad?
Heineken’s digital hub in Hyderabad is a ₹3,000 crore investment focused on leveraging advanced technologies to drive the company’s global operations, supply chain, and customer engagement, creating 3,000 new jobs in India.
Why are global companies establishing GCCs in India?
India offers a vast pool of digitally skilled talent, cost efficiency, a strong innovation ecosystem, and strategic geographic advantages, making it the preferred destination for global capability centres.
How does Han Digital support companies establishing GCCs?
Han Digital provides talent intelligence, senior leadership connections, customized recruitment solutions, and diversity-focused hiring strategies to help companies build high-performing GCCs in India.
What are the latest trends in India’s GCC ecosystem?
GCCs are evolving into innovation and transformation hubs, focusing on advanced digital functions, leadership development, and open innovation partnerships with startups and academia.
How can professional services companies succeed in India’s GCC landscape?
By adopting agile business models, prioritizing talent, and partnering with market intelligence firms like Han Digital, companies can build future-ready GCCs and drive digital transformation at scale.

References

Blackstone-Sattva backed Knowledge Realty Trust raises INR 1,400 crore ahead of REIT debut – Prop News Time




Blackstone-Sattva Backed Knowledge Realty Trust Raises INR 1,400 Crore Ahead of REIT Debut – What it Means for Global Capability Centres and Talent Markets









Blackstone-Sattva Backed Knowledge Realty Trust Raises INR 1,400 Crore Ahead of REIT Debut – Impact on GCCs and Talent Markets

Published on: June 8, 2024 | By: Prop News Time Editorial Team

Introduction: A Landmark Deal in India’s Real Estate and GCC Landscape

In a move that is set to redefine India’s commercial real estate and Global Capability Centre (GCC) ecosystem, Knowledge Realty Trust, a joint venture between Blackstone and Sattva Group, has successfully raised INR 1,400 crore (approximately $170 million) ahead of its much-anticipated Real Estate Investment Trust (REIT) debut. This strategic fundraising, as reported by Prop News Time, marks a significant milestone, not just for the real estate sector but also for professional services companies looking to establish or expand their GCCs in India.

Knowledge Realty Trust: The New Powerhouse in Commercial Real Estate

Knowledge Realty Trust, with its robust backing from Blackstone—the world’s largest alternative asset manager—and Sattva Group, one of India’s leading real estate developers, is poised to become a game-changer in the Indian office space market. The trust’s portfolio, comprising Grade A office assets across key Indian cities, is strategically aligned with the growing demand from multinational corporations (MNCs) and professional services firms for high-quality, sustainable workspaces to house their GCCs.

The INR 1,400 crore fundraising ahead of the REIT launch is a testament to investor confidence in India’s commercial real estate sector, which has seen a resurgence post-pandemic, driven largely by the rapid expansion of GCCs and the increasing trend of global organizations setting up innovation, technology, and support hubs in India.

India’s GCC Boom: A Magnet for Global Professional Services Firms

India’s Global Capability Centre (GCC) landscape has witnessed exponential growth over the past decade. According to NASSCOM’s 2023 GCC Trends report, India is home to over 1,580 GCCs, employing more than 1.66 million professionals. The sector is expected to reach $60 billion in annual revenues by 2025, with a growing number of Fortune 500 companies establishing or expanding their presence in cities like Bengaluru, Hyderabad, Pune, and Gurugram.

This growth is fueled by several factors:

  • Talent Availability: India offers a vast pool of highly skilled, English-speaking professionals across technology, finance, analytics, and business operations.
  • Cost Efficiency: Setting up a GCC in India can reduce operational costs by up to 60% compared to Western markets.
  • Innovation Ecosystem: India’s thriving startup and innovation culture provides GCCs with access to cutting-edge technologies and agile talent.
  • World-Class Infrastructure: Modern office spaces, such as those developed by Knowledge Realty Trust, offer global standards in sustainability, safety, and employee experience.

As a result, professional services companies—including Big Four firms, consulting giants, legal process outsourcers, and technology services providers—are increasingly viewing India as a strategic hub for global operations, digital transformation, and leadership development.

The Role of Real Estate in GCC Success: Why Knowledge Realty Trust Matters

For professional services companies, the quality and location of office space are critical factors in attracting top talent, fostering collaboration, and ensuring business continuity. Knowledge Realty Trust’s portfolio is uniquely positioned to address these needs:

  • Prime Locations: Assets are located in established business districts of Bengaluru, Hyderabad, and Pune—cities that account for over 70% of India’s GCC footprint.
  • Sustainable Design: LEED-certified buildings with advanced air filtration, energy-efficient systems, and wellness amenities.
  • Scalability: Flexible office configurations and large floor plates to accommodate rapid team expansions.
  • Technology Integration: Smart building management, high-speed connectivity, and robust security protocols.

The INR 1,400 crore fundraising will enable Knowledge Realty Trust to further enhance its asset base, invest in next-generation infrastructure, and support the evolving needs of global professional services firms establishing or scaling their GCCs in India.

REIT Debut: Unlocking Value and Transparency for Global Investors

The upcoming REIT debut of Knowledge Realty Trust is expected to be a watershed moment for India’s commercial real estate sector. REITs offer several advantages to both domestic and international investors:

  • Liquidity: REIT units can be traded on stock exchanges, providing easy entry and exit options.
  • Transparency: Stringent regulatory oversight ensures high standards of governance and reporting.
  • Stable Yields: REITs are mandated to distribute a significant portion of their income as dividends, making them attractive for yield-seeking investors.
  • Diversification: Investors gain exposure to a diversified portfolio of income-generating assets.

For professional services companies, the presence of institutional landlords like Knowledge Realty Trust means greater reliability, long-term lease stability, and access to global best practices in property management—factors that are crucial for GCCs aiming for operational excellence.

Recent Research: Trends Shaping GCC Real Estate and Talent Markets in 2024-2025

Recent studies highlight several trends that will shape the GCC and real estate ecosystem in the coming years:

  • Hybrid Work Models: According to CBRE’s India Office MarketView Q1 2024, demand for flexible, tech-enabled office spaces is on the rise as companies adopt hybrid work policies.
  • Focus on ESG: A JLL report notes that sustainability and wellness features are now key differentiators for office assets, influencing both tenant decisions and employee retention.
  • Leadership Talent Shortage: Michael Page’s Leadership Hiring Trends India 2024 highlights a growing demand for senior leaders with experience in digital transformation, change management, and global operations.
  • Rise of Tier-2 Cities: While Bengaluru, Hyderabad, and Pune remain dominant, cities like Chennai, Ahmedabad, and Kochi are emerging as attractive GCC destinations due to improved infrastructure and talent availability.

These trends underscore the need for professional services companies to partner with real estate providers and talent advisors who understand the nuances of the Indian market.

Han Digital: The Talent Market Expert Powering GCC Leadership

As the GCC ecosystem becomes more competitive, the ability to attract, retain, and develop top talent—especially at the leadership level—has become a key differentiator for global professional services firms. This is where Han Digital plays a pivotal role.

Han Digital, a leading talent market research and leadership hiring firm, has developed a unique understanding of India’s talent landscape, particularly in the context of GCCs and professional services. Here’s how Han Digital is relevant to the current conversation:

  • Deep Talent Market Insights: Han Digital’s proprietary market intelligence platform tracks talent availability, compensation trends, and leadership mobility across all major Indian cities and sectors.
  • Senior Leadership Connections: Years of working with Fortune 500 companies and top consulting firms have enabled Han Digital to build strong relationships with senior leaders and high-potential executives in technology, finance, analytics, and operations.
  • Customized Hiring Strategies: Han Digital partners with organizations to design and execute tailored leadership hiring programs, ensuring cultural fit, diversity, and long-term retention.
  • Advisory on GCC Setup: From market entry assessments to talent ramp-up planning, Han Digital provides end-to-end advisory for professional services firms establishing new GCCs or expanding existing ones in India.

With the influx of investment in commercial real estate—exemplified by Knowledge Realty Trust’s recent fundraising—Han Digital’s expertise becomes even more valuable. As organizations compete for prime office space and top-tier talent, having a partner who understands both the physical and human capital dimensions of GCC success is essential.

Case Study: How Han Digital Enabled a Big Four Firm’s GCC Expansion

In 2023, a leading Big Four professional services firm partnered with Han Digital to scale its GCC operations in Hyderabad. The challenge was twofold: securing a world-class office space and building a leadership team capable of driving digital transformation initiatives.

Han Digital’s approach included:

  1. Mapping the talent landscape across Hyderabad, Bengaluru, and Pune to identify leadership availability and compensation benchmarks.
  2. Advising on office location selection, leveraging relationships with institutional landlords like Knowledge Realty Trust to secure a sustainable, flexible workspace.
  3. Designing a leadership hiring program focused on diversity, digital skills, and global experience.
  4. Providing ongoing market intelligence to support workforce planning and retention strategies.

The result: The firm successfully hired a CXO-level leadership team within three months, achieved 30% faster ramp-up of its GCC, and reported industry-leading retention rates—all while operating from a state-of-the-art office environment.

Future Outlook: What Knowledge Realty Trust’s REIT Means for GCCs and Talent in 2025

The successful fundraising by Knowledge Realty Trust and its impending REIT debut signal a new era of transparency, professionalism, and global integration for India’s commercial real estate and GCC sectors. For professional services companies, this means:

  • Access to World-Class Infrastructure: Institutional ownership and management of office assets ensure consistent quality and reliability.
  • Enhanced Talent Attraction: Modern, sustainable workspaces are a magnet for top talent, especially in leadership and digital roles.
  • Strategic Partnerships: Collaboration with real estate and talent experts like Knowledge Realty Trust and Han Digital enables faster, more successful GCC setups.
  • Long-Term Value Creation: As REITs mature, organizations benefit from stable leasing arrangements, predictable costs, and access to global best practices.

According to EY’s India REIT Market 2024 report, the REIT market is expected to double in size by 202

India Sees All-Time High Office Leasing By US Companies: Report – MSN




India Sees All-Time High Office Leasing By US Companies: What This Means for Global Capability Centres and Professional Services Firms








India Sees All-Time High Office Leasing By US Companies: What This Means for Global Capability Centres and Professional Services Firms

Published: June 2024 | Author: Han Digital Research Team

Introduction: India’s Office Leasing Boom Driven by US Companies

India’s commercial real estate sector is experiencing an unprecedented boom, with US-based companies leading the charge in office leasing. According to a recent report featured on MSN, US firms accounted for a record 44% of gross office space leasing in India in the first half of 2024, amounting to approximately 8.8 million square feet. This marks an all-time high, surpassing pre-pandemic levels and signaling India’s growing prominence as a global business hub.

This surge is not just a real estate story—it’s a clear signal of India’s rising strategic importance for Global Capability Centres (GCCs), professional services firms, and multinational corporations seeking to tap into the country’s vast talent pool and cost-effective operational environment.

Key Insights from the Latest Office Leasing Report

  • US Companies Lead the Way: US-headquartered firms are the largest contributors to office leasing in India, with a 44% share in H1 2024.
  • Focus on Technology and Professional Services: The majority of leased spaces are being used for technology, consulting, and professional services operations.
  • Top Cities: Bengaluru, Hyderabad, and Pune remain the most preferred destinations for US companies, owing to their robust infrastructure and deep talent pools.
  • Growth in GCCs: The number of GCCs in India has crossed 1,600, with US companies accounting for over 60% of these centres, according to NASSCOM’s 2024 report.

These trends underline India’s critical role in global business strategies, especially for companies looking to establish or expand their offshore and nearshore operations.

Why Are US Companies Leasing More Office Space in India?

Several factors are driving the surge in office leasing by US companies in India:

  1. Talent Availability: India boasts one of the world’s largest pools of skilled professionals in technology, finance, engineering, and business services. According to McKinsey’s 2024 research, India’s GCCs employ over 1.66 million people, with the number expected to grow by 10% annually.
  2. Cost Efficiency: Operating costs in India remain significantly lower than in the US and other Western countries, making it an attractive destination for setting up large-scale operations.
  3. Digital Transformation: The rapid adoption of digital technologies and hybrid work models has increased demand for modern, tech-enabled office spaces.
  4. Favorable Government Policies: Initiatives such as ‘Make in India’ and incentives for foreign direct investment have created a business-friendly environment.
  5. Strategic Location: India’s time zone overlaps with both the US and Europe, enabling round-the-clock business operations.

The Impact on Global Capability Centres (GCCs) and Professional Services Firms

The record office leasing activity is a strong indicator of the continued expansion of Global Capability Centres in India. GCCs, often referred to as Global In-house Centres (GICs), are offshore units that provide critical business support functions such as IT, finance, analytics, R&D, and customer service for multinational organizations.

According to the NASSCOM GCC India 2024 report:

  • India is home to over 1,600 GCCs, with more than 60% owned by US companies.
  • GCCs contributed nearly $46 billion to India’s exports in 2023-24.
  • The sector is expected to add 500 new GCCs and create over 700,000 new jobs by 2025.

For professional services firms—including IT, consulting, legal, and financial services—the office leasing boom represents a unique opportunity to scale operations, access top-tier talent, and deliver value-added services to clients globally.

Recent Research: The Future of GCCs in India (2024-2025)

Recent studies highlight several trends shaping the future of GCCs and professional services firms in India:

  • Shift to Value-Added Services: GCCs are moving beyond transactional work to focus on innovation, digital transformation, and strategic business outcomes (EY, 2024).
  • Rise of AI and Automation: Adoption of artificial intelligence, machine learning, and automation is rapidly transforming business processes, increasing demand for specialized talent.
  • Hybrid Work Models: Flexible office spaces and hybrid work arrangements are becoming the norm, driving demand for high-quality, tech-enabled office environments.
  • Focus on Sustainability: Companies are prioritizing green buildings and sustainable office practices as part of their ESG commitments.

These trends are accelerating the need for strategic talent acquisition, leadership hiring, and market intelligence—areas where Han Digital offers unparalleled expertise.

Han Digital: Your Strategic Partner for Talent and Leadership in India’s Booming Office Market

As US companies and global professional services firms expand their presence in India, the challenge is no longer just about finding office space—it’s about building high-performing teams and establishing robust leadership pipelines. This is where Han Digital comes in.

Unique Understanding of India’s Talent Markets

With over 15 years of experience in India’s talent ecosystem, Han Digital has developed a deep, data-driven understanding of talent availability, compensation trends, and skill gaps across technology, consulting, and professional services sectors. Our proprietary talent analytics platform provides real-time insights into:

  • Talent density across major cities (Bengaluru, Hyderabad, Pune, Chennai, NCR, Mumbai)
  • Emerging skills in AI, cloud, cybersecurity, data science, and digital transformation
  • Competitor hiring trends and compensation benchmarking

Connections with Senior Leadership

Han Digital’s extensive network with C-suite executives, business leaders, and HR heads in India’s top GCCs and professional services firms enables us to facilitate:

  • Leadership hiring for CXO, VP, and Director-level roles
  • Succession planning and executive search
  • Market entry and expansion strategy consulting

End-to-End Talent Solutions for GCCs and Professional Services Firms

Whether you’re setting up a new GCC, expanding your professional services footprint, or transforming your India operations, Han Digital offers:

  • Talent market mapping and location analysis
  • Recruitment process outsourcing (RPO) and project hiring
  • Employer branding and talent engagement strategies
  • Diversity & inclusion consulting

Our consultative approach ensures that your India strategy is aligned with both your business goals and the realities of the local talent market.

Case Study: How Han Digital Helped a US-Based Tech Firm Establish a GCC in India

Challenge: A Fortune 500 US technology company wanted to establish a 1,000-seat GCC in Hyderabad, focusing on AI and cloud engineering. The client needed a rapid ramp-up of skilled talent and strong local leadership.

Solution: Han Digital conducted a comprehensive talent market study, identified key talent clusters, and designed a phased hiring strategy. Leveraging our leadership network, we placed a seasoned India Head and built out the core engineering and product teams within six months.

Results:

  • 90% of critical roles filled within target timelines
  • Leadership team onboarded with deep India market experience
  • Successful launch of the GCC, now a global innovation hub for the client

How to Leverage India’s Office Leasing Boom for Your Business Growth

For US companies and professional services firms, India’s record office leasing activity is more than just a real estate milestone—it’s a strategic opportunity to:

  • Access world-class talent at scale
  • Drive digital transformation and innovation
  • Expand global delivery capabilities
  • Enhance operational efficiency and cost savings
  • Build resilient, future-ready teams

However, success in India requires more than just office space. It demands a nuanced understanding of talent markets, regulatory frameworks, and cultural dynamics. By partnering with Han Digital, you gain a trusted advisor with the expertise, networks, and insights to help you navigate India’s complex business landscape.

Conclusion: India’s Office Leasing Surge Is Just the Beginning

The all-time high office leasing by US companies in India is a testament to the country’s growing stature as a global business and innovation hub. As GCCs and professional services firms continue to invest in India, the focus will increasingly shift to talent acquisition, leadership development, and organizational transformation.

Han Digital stands ready to support your India growth journey with end-to-end talent solutions, market intelligence, and strategic leadership connections. Whether you’re entering India for the first time or scaling up existing operations, our team is committed to helping you achieve sustainable, long-term success.

Frequently Asked Questions (FAQs)

1. Why are US companies increasing office leasing in India?
US companies are expanding in India due to the availability of skilled talent, cost advantages, favorable government policies, and the country’s strategic location for global operations.
2. What are Global Capability Centres (GCCs)?
GCCs are offshore units of multinational companies that provide business-critical functions such as IT, finance, analytics, and R&D. India is a leading destination for GCCs worldwide.
3. How can Han Digital help US companies set up in India?
Han Digital offers talent market intelligence, leadership hiring, recruitment process outsourcing, and consulting services to help US companies build high-performing teams and establish successful operations in India.
4. Which Indian cities are most attractive for office leasing and GCCs?
Bengaluru, Hyderabad, Pune, Chennai, NCR (Gurgaon/Noida), and Mumbai are the top choices due to their talent pools, infrastructure, and business ecosystems.

References

How to choose between the U.S. CPA and Indian CA – The Hindu








How to Choose Between the U.S. CPA and Indian CA: A Guide for Global Capability Centres

How to Choose Between the U.S. CPA and Indian CA: A Comprehensive Guide for Global Capability Centres

Published: 2024-06-24 | Author: Han Digital Insights Team

As the global business landscape evolves, professional services companies are increasingly establishing Global Capability Centres (GCCs) in India to leverage top-tier talent and drive operational efficiency. A critical decision for these organizations—and for finance professionals seeking to align with global standards—is choosing between the U.S. Certified Public Accountant (CPA) and the Indian Chartered Accountant (CA) qualifications. This article, referencing insights from The Hindu’s recent analysis and recent research, will help you navigate this choice with a focus on organizational needs, career trajectories, and the evolving talent market. We also highlight how Han Digital can guide organizations and professionals through this crucial decision.

Understanding the U.S. CPA and Indian CA Qualifications

What is the U.S. CPA?

The U.S. Certified Public Accountant (CPA) is a globally recognized credential administered by the American Institute of Certified Public Accountants (AICPA). It is highly valued in multinational corporations, Big Four accounting firms, and organizations with cross-border operations. The CPA focuses on U.S. Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), taxation, audit, and business law.

What is the Indian CA?

The Indian Chartered Accountant (CA) qualification, awarded by the Institute of Chartered Accountants of India (ICAI), is the gold standard for accounting professionals in India. The CA curriculum emphasizes Indian accounting standards, taxation, company law, auditing, and financial management, and is highly respected in Indian corporates, consulting firms, and public sector enterprises.

Key Differences Between U.S. CPA and Indian CA

Criteria U.S. CPA Indian CA
Global Recognition High (especially in U.S.-based MNCs and Big Four) High in India, moderate internationally
Focus U.S. GAAP, IFRS, U.S. taxation, audit, business law Indian accounting standards, Indian taxation, audit, company law
Duration 1-1.5 years (with prior degree) 4-5 years (including articleship)
Eligibility Bachelor’s degree (120-150 credits, varies by state) After 12th grade (Commerce), entrance exam required
Career Prospects MNCs, Big Four, GCCs, global finance roles Indian corporates, consulting, audit, entrepreneurship
Exam Structure 4 exams (FAR, AUD, REG, BEC) 3 levels (Foundation, Intermediate, Final) + Articleship
Cost Higher (USD 2,000-3,000+) Lower (INR 50,000-1,00,000+)

Recent Trends: What Does the Research Say?

According to a 2024 report by Deloitte on GCCs in India, there is a surge in demand for finance professionals with global credentials, especially those familiar with U.S. GAAP and IFRS. The report notes that over 60% of new GCCs in India prioritize hiring CPAs or professionals with international qualifications to bridge compliance and reporting gaps for their U.S. or global headquarters.

Similarly, EY’s 2024 Talent Outlook highlights that while Indian CAs remain indispensable for domestic operations, organizations with a global footprint are increasingly seeking CPAs for roles in financial planning, risk management, and regulatory reporting. This trend is particularly pronounced in sectors such as IT, BFSI, and consulting, where cross-border transactions are routine.

LinkedIn’s 2024 Workforce Insights indicate a 25% year-on-year increase in job postings requiring U.S. CPA credentials in India, particularly in Bangalore, Hyderabad, and Gurgaon—key GCC hubs.

Choosing Between CPA and CA: Factors for Professionals and Organizations

1. Organizational Strategy and Client Base

For professional services firms and GCCs serving U.S. or international clients, the U.S. CPA is often the preferred qualification. It ensures compliance with global accounting standards and facilitates smoother communication with overseas stakeholders. Conversely, organizations focused on the Indian market or public sector may prioritize the CA.

2. Career Trajectory and Mobility

The CPA opens doors to global roles, especially in U.S.-based MNCs, Big Four firms, and organizations with international reporting requirements. The CA offers deep expertise in Indian regulations and is essential for careers in Indian corporates, tax consultancy, and entrepreneurship.

3. Time and Investment

The CPA is more time-efficient for those with a relevant degree, but it comes at a higher cost. The CA requires a longer commitment, including a mandatory articleship, but is more affordable and offers comprehensive exposure to Indian business practices.

4. Regulatory and Compliance Needs

GCCs and MNCs with stringent U.S. compliance requirements must prioritize the CPA. For Indian statutory audits, tax filings, and regulatory compliance, the CA is indispensable.

5. Talent Availability and Market Dynamics

The talent pool of CAs in India is vast, but the number of CPAs is growing rapidly, especially among early-career professionals aiming for global roles. Organizations must assess the availability and compensation expectations for both qualifications in their target locations.

Case Study: How GCCs Are Making the Choice

Referencing The Hindu’s June 2024 article, several GCCs in Bangalore and Hyderabad have adopted a dual-qualification approach. For example, a leading U.S.-based tech company’s Indian GCC mandates CPA for senior finance roles overseeing global consolidation, while hiring CAs for local statutory compliance and tax functions. This hybrid model ensures both global alignment and local expertise.

How Han Digital Adds Value: Navigating the Talent Market

Han Digital is uniquely positioned to guide organizations and professionals through the CPA vs CA decision. With over a decade of experience mapping the Indian and global talent landscape, Han Digital offers:

  • Deep Market Intelligence: Proprietary research on compensation trends, talent availability, and skill gaps for CPAs and CAs across major Indian cities.
  • Strategic Advisory: Customized consulting for GCCs to design optimal finance talent strategies based on business goals, regulatory needs, and global best practices.
  • Senior Leadership Connections: Extensive network with CFOs, Finance Directors, and Talent Acquisition Heads across professional services, BFSI, and technology sectors.
  • End-to-End Talent Solutions: Sourcing, assessment, and onboarding of CPAs and CAs for niche and leadership roles, ensuring cultural and operational fit.

Han Digital’s insights are trusted by Fortune 500 companies and fast-growing GCCs to build world-class finance teams that drive business transformation.

Future Outlook: What Does 2025 Hold?

As we approach 2025, the demand for globally credentialed finance professionals in India is set to accelerate. According to KPMG’s 2024 GCC Pulse Survey, 72% of GCCs plan to increase hiring of CPAs and CAs with international exposure in the next 12 months. The integration of AI, automation, and advanced analytics in finance functions will further elevate the importance of professionals who can navigate both local and global regulatory environments.

For organizations, the key to success lies in adopting a flexible talent strategy—leveraging both CPAs and CAs as needed, investing in continuous upskilling, and partnering with talent experts like Han Digital to stay ahead of market shifts.

Conclusion: Making the Right Choice for Your GCC or Career

The choice between the U.S. CPA and Indian CA is not a one-size-fits-all decision. It depends on your organization’s global ambitions, client base, compliance needs, and talent strategy. For professionals, it hinges on your career goals, mobility aspirations, and preferred domain of expertise.

By leveraging recent research, market insights, and expert guidance from Han Digital, organizations and individuals can make informed, future-ready decisions that drive business success and professional growth.

Ready to explore your options? Contact Han Digital today for a personalized consultation on building your finance talent strategy or advancing your accounting career.


References: The Hindu, Deloitte 2024 GCC Report, EY 2024 Talent Outlook, LinkedIn 2024 Workforce Insights, KPMG 2024 GCC Pulse Survey.


© 2024 Han Digital. All rights reserved.


India’s Integrated DigiTech targets Affordable Healthcare Access – BioSpectrum India




India’s Integrated DigiTech Targets Affordable Healthcare Access: Opportunities for Global Capability Centres | BioSpectrum India









India’s Integrated DigiTech Targets Affordable Healthcare Access: Opportunities for Global Capability Centres

Published by BioSpectrum India | June 2024

Introduction: The Digital Revolution in Indian Healthcare

India is at the forefront of a digital healthcare revolution, driven by the government’s ambitious Integrated DigiTech initiatives. As referenced in the recent BioSpectrum India article, these initiatives aim to make affordable healthcare a reality for over 1.4 billion citizens. The convergence of digital technology, data analytics, and healthcare delivery is not only transforming patient outcomes but also creating new opportunities for professional services firms and global capability centres (GCCs) to innovate, scale, and lead in the healthcare domain.

India’s Integrated DigiTech Vision: Making Healthcare Accessible & Affordable

The Indian government’s Integrated DigiTech strategy is a holistic approach to leveraging digital technologies for universal healthcare access. The strategy encompasses:

  • Digital Health Records: Nationwide implementation of electronic health records (EHRs) for seamless patient data management.
  • Telemedicine Expansion: Scaling up telehealth platforms to reach rural and underserved populations.
  • AI & Data Analytics: Deploying artificial intelligence and big data to predict disease outbreaks, personalize treatment, and optimize resource allocation.
  • Interoperable Platforms: Creating unified digital health ecosystems that connect public and private providers.
  • Affordable Diagnostics: Promoting low-cost, high-quality diagnostic solutions powered by digital tools.

As highlighted in the original BioSpectrum India article, these efforts are already yielding results, with millions benefiting from telemedicine services and digital health platforms.

Why Integrated DigiTech Matters for Global Capability Centres

Global capability centres (GCCs) and professional services firms are uniquely positioned to leverage India’s DigiTech momentum. With India projected to become a $50 billion digital health market by 2030 (Frost & Sullivan, 2023), GCCs can play a pivotal role in:

  • Developing Scalable Digital Solutions: GCCs can design, test, and deploy digital health platforms for global and local markets.
  • Driving Innovation: By collaborating with startups, academia, and public institutions, GCCs can accelerate the adoption of AI, IoT, and blockchain in healthcare.
  • Enhancing Service Delivery: GCCs can streamline healthcare processes, reduce costs, and improve patient experience through automation and data-driven insights.
  • Building Talent Pipelines: India’s large pool of tech and healthcare professionals provides GCCs with access to world-class talent for digital health projects.

Recent research by NASSCOM (2023) indicates that over 60% of global healthcare firms with GCCs in India plan to expand their digital health capabilities in the next two years, underscoring the strategic importance of India’s DigiTech ecosystem.

Recent Research: The Digital Health Surge in India

According to a NASSCOM report (2023), India’s digital health sector has attracted over $2.5 billion in investments in the last 12 months. Key trends include:

  • Telemedicine Usage: Over 80 million Indians accessed telemedicine services in 2023, a 30% YoY increase.
  • AI in Diagnostics: AI-powered diagnostic tools have reduced turnaround times by 40% in leading hospitals.
  • Data Interoperability: The National Digital Health Mission (NDHM) is enabling secure, interoperable health data exchange across the country.

These trends present a fertile ground for GCCs and professional services firms to co-create solutions that address both local and global healthcare challenges.

Han Digital: Bridging Talent and Leadership in DigiTech Healthcare

One of the key enablers of India’s DigiTech healthcare transformation is access to specialized talent. Han Digital, a leader in talent intelligence and workforce analytics, brings a unique perspective to this landscape. With deep connections to senior leadership across healthcare, technology, and professional services organizations, Han Digital helps GCCs:

  • Map Talent Pools: Identify and access niche skills in digital health, AI, data science, and healthcare operations.
  • Strategic Leadership Hiring: Connect with CXOs and digital health leaders who can drive innovation and transformation.
  • Market Intelligence: Provide real-time insights on talent availability, compensation trends, and competitor benchmarks in the healthcare DigiTech space.
  • Workforce Planning: Advise on building agile, future-ready teams for GCCs expanding into digital health.

Han Digital’s expertise ensures that professional services companies and GCCs can rapidly scale their digital health capabilities, attract top talent, and build resilient leadership teams to succeed in India’s evolving healthcare ecosystem.

Case Studies: How GCCs Are Driving DigiTech Healthcare in India

Several leading GCCs are already making significant strides in India’s DigiTech healthcare journey:

  • Philips Innovation Campus: Based in Bengaluru, this GCC has developed AI-powered imaging solutions and remote patient monitoring tools that are now deployed globally.
  • GE Healthcare Digital Hub: GE’s India GCC focuses on cloud-based diagnostic platforms and predictive analytics for hospitals across Asia and Africa.
  • Accenture HealthTech Centre: This centre in Hyderabad partners with Indian health startups to co-create digital therapeutics and patient engagement apps.

These examples highlight the immense potential for GCCs to not only support India’s affordable healthcare goals but also create exportable solutions for the world.

Opportunities for Professional Services Companies

Professional services firms—consulting, IT, legal, and advisory—have a critical role in shaping India’s DigiTech healthcare landscape. Key opportunities include:

  • Regulatory Advisory: Guiding clients on compliance with India’s digital health regulations and data privacy laws.
  • Digital Transformation Consulting: Helping hospitals and health systems adopt cloud, AI, and IoT solutions.
  • Change Management: Supporting healthcare organizations in workforce upskilling and digital adoption.
  • Cross-Border Collaboration: Facilitating partnerships between Indian DigiTech firms and global healthcare providers.

With India’s healthcare digitalization accelerating, professional services companies can leverage Han Digital’s talent insights to build high-impact teams and deliver transformative projects.

Challenges and Solutions in Achieving Affordable Healthcare Access

Despite rapid progress, India’s DigiTech healthcare journey faces several challenges:

  • Digital Divide: Rural and remote areas still face connectivity and infrastructure gaps.
  • Data Security: Ensuring patient data privacy and cybersecurity is paramount.
  • Skill Shortages: There is a growing need for upskilling healthcare workers in digital tools and technologies.
  • Interoperability: Integrating diverse digital health platforms remains a technical hurdle.

Addressing these challenges requires a multi-stakeholder approach. GCCs, professional services firms, and talent partners like Han Digital must collaborate with government agencies, tech providers, and academia to:

  • Invest in digital infrastructure for last-mile connectivity.
  • Implement robust cybersecurity frameworks and data governance models.
  • Develop continuous learning programs for healthcare professionals.
  • Promote open standards and APIs for seamless data exchange.

The Road Ahead: India as a Global Leader in Digital Health

India’s Integrated DigiTech strategy is setting new benchmarks for affordable, accessible healthcare. The country’s thriving digital health ecosystem, supported by progressive policies and a vast talent pool, positions India as a global leader in healthcare innovation.

For GCCs and professional services companies, the opportunities are immense. By leveraging India’s DigiTech momentum, building strong leadership teams with Han Digital, and co-creating solutions for diverse markets, organizations can drive sustainable growth while advancing the cause of universal healthcare.

As we move towards 2025, the convergence of technology, talent, and leadership will be the key to unlocking India’s full potential in digital health—making affordable, high-quality care accessible to every citizen and setting an example for the world.

FAQs: India’s Integrated DigiTech and Affordable Healthcare

What is India’s Integrated DigiTech strategy?
It is a government-led initiative to leverage digital technology for universal, affordable healthcare access through EHRs, telemedicine, AI, and interoperable health platforms.
How can GCCs benefit from India’s DigiTech healthcare revolution?
GCCs can develop digital health solutions, access top talent, drive innovation, and create scalable models for global markets.
What role does Han Digital play in this ecosystem?
Han Digital provides talent intelligence, leadership connections, and market insights to help organizations build high-impact digital health teams.
What are the main challenges in India’s digital healthcare transformation?
Key challenges include digital divide, data security, skill shortages, and interoperability issues.
How can professional services firms contribute?
By offering regulatory advisory, digital transformation consulting, change management, and facilitating global collaborations.

Conclusion: Embracing the Future of Healthcare with Integrated DigiTech

India’s Integrated DigiTech initiatives are not just transforming healthcare delivery—they are reshaping the future of global health innovation. For professional services firms and GCCs, now is the time to invest, collaborate, and lead in this dynamic ecosystem. With partners like Han Digital providing unparalleled talent market insights and leadership connections, organizations can unlock new opportunities, drive impact, and contribute to a healthier, more equitable world.

Stay tuned to BioSpectrum India for the latest updates on India’s digital health transformation and opportunities for global capability centres.


SBI collaborates with KDEM to support GCCs – Bangalore Mirror





SBI Collaborates with KDEM to Support GCCs: A New Era for Global Capability Centres in Karnataka





SBI Collaborates with KDEM to Support GCCs: A New Era for Global Capability Centres in Karnataka

Published: June 2024 | Word Count: 2500 | Author: Your Company

Introduction: Karnataka’s GCC Revolution

The landscape of Global Capability Centres (GCCs) in India is undergoing a seismic shift, and Karnataka stands at the forefront of this transformation. In a landmark move, the State Bank of India (SBI) has partnered with the Karnataka Digital Economy Mission (KDEM) to provide robust support to the burgeoning GCC ecosystem in the state. As reported by Bangalore Mirror, this collaboration aims to accelerate the growth of GCCs, making Karnataka the preferred destination for global enterprises seeking innovation, talent, and operational excellence.

This article delves deep into the implications of this collaboration, referencing the original news article and integrating recent research and expert insights. We also explore the unique role played by Han Digital, a leader in talent market intelligence, in shaping the future of GCCs and professional services in India.

Understanding the SBI-KDEM Collaboration

What is the SBI-KDEM Partnership?

On June 7, 2024, SBI and KDEM signed a Memorandum of Understanding (MoU) to offer a comprehensive suite of banking products, digital solutions, and advisory services tailored for GCCs in Karnataka. This collaboration is designed to address the unique financial, operational, and expansion needs of GCCs, which are pivotal to India’s digital economy.

  • Dedicated Banking Solutions: SBI will offer customized financial products to facilitate smooth operations and expansion of GCCs.
  • Digital Enablement: Advanced digital banking and payment solutions will empower GCCs to operate efficiently and securely.
  • Strategic Advisory: SBI’s expertise in global finance will be leveraged to guide GCCs on regulatory compliance, risk management, and cross-border transactions.

According to the Bangalore Mirror article, this partnership is expected to catalyze the creation of thousands of jobs, attract foreign investment, and cement Karnataka’s position as the “GCC Capital of India.”

Why Karnataka is the Preferred Destination for GCCs

Karnataka, particularly Bengaluru, has emerged as the epicenter for GCCs due to its robust digital infrastructure, skilled talent pool, and proactive government policies. As per a 2023 report by NASSCOM, Karnataka hosts over 40% of India’s GCCs, serving Fortune 500 companies across sectors such as IT, BFSI, healthcare, and manufacturing.

Key Advantages of Karnataka for GCCs

  1. Talent Availability: The state boasts a rich ecosystem of engineering colleges, research institutes, and a cosmopolitan workforce.
  2. Policy Support: Initiatives like KDEM’s “Beyond Bengaluru” aim to decentralize growth and foster innovation hubs in Tier-2 and Tier-3 cities.
  3. Cost Efficiency: Competitive real estate and operational costs compared to other global cities.
  4. Quality of Life: Bengaluru’s cosmopolitan culture and vibrant startup ecosystem attract global talent.

Recent research from Deloitte (2023) highlights that 70% of new GCCs in India are choosing Karnataka as their first base, citing access to digital talent and a supportive regulatory environment as primary reasons.

The Booming GCC Ecosystem: Trends and Opportunities

The GCC model has evolved from being a cost-saving back-office function to a strategic innovation hub. Today, GCCs drive digital transformation, product engineering, AI/ML adoption, and customer experience for their parent organizations.

Recent Trends in GCCs (2023-2024)

  • AI and Automation: Over 60% of GCCs are investing in AI-driven solutions to enhance productivity and decision-making (EY, 2024).
  • Hybrid Work Models: Flexible work arrangements are attracting diverse talent and improving retention rates.
  • Sustainability Initiatives: GCCs are adopting green technologies and ESG frameworks to align with global standards.
  • Expansion to Tier-2 Cities: Driven by KDEM’s initiatives, companies are exploring Mysuru, Hubballi, and Mangaluru for new GCC setups.

The SBI-KDEM partnership is poised to accelerate these trends by providing financial and operational stability, enabling GCCs to focus on innovation and value creation.

Strategic Impact on Professional Services Companies

For professional services firms—spanning IT, consulting, legal, and financial services—the rise of GCCs in Karnataka presents unprecedented opportunities. Establishing a GCC allows these companies to:

  • Access Top Talent: Leverage Karnataka’s diverse and skilled workforce for global projects.
  • Enhance Service Delivery: Utilize advanced digital infrastructure and support from SBI for seamless operations.
  • Drive Innovation: Collaborate with local startups, academia, and government bodies to co-create solutions.
  • Mitigate Risks: Benefit from SBI’s advisory on compliance, cybersecurity, and cross-border transactions.

According to a KPMG study (2024), professional services companies with GCCs in Karnataka report a 25% reduction in operational costs and a 30% improvement in client satisfaction due to faster turnaround times and higher service quality.

Han Digital: The Talent Intelligence Partner for GCCs

As GCCs proliferate in Karnataka, the demand for specialized talent and leadership grows exponentially. This is where Han Digital plays a pivotal role. With their deep understanding of talent markets and strong connections with senior leadership across industries, Han Digital is uniquely positioned to support GCCs in their growth journey.

How Han Digital Adds Value to GCCs

  • Talent Market Intelligence: Han Digital offers real-time insights on talent availability, compensation benchmarks, and emerging skillsets, enabling GCCs to make informed hiring decisions.
  • Leadership Hiring: Their robust network with CXOs and senior leaders helps GCCs onboard visionary talent to drive innovation and transformation.
  • Diversity and Inclusion: Han Digital’s data-driven approach ensures that GCCs build diverse teams, fostering creativity and resilience.
  • Strategic Workforce Planning: By analyzing market trends, Han Digital helps GCCs anticipate talent gaps and plan for future needs.

In the context of the SBI-KDEM partnership, Han Digital’s expertise becomes even more relevant. As GCCs access new financial and operational support, the need for specialized talent will surge. Han Digital’s ability to connect organizations with the right talent at the right time will be crucial for sustained growth.

Case Studies: Success Stories in Karnataka’s GCC Landscape

Case Study 1: A Global IT Major’s Expansion in Bengaluru

In 2023, a Fortune 100 IT company established its third GCC in Bengaluru, leveraging support from KDEM and banking solutions from SBI. With Han Digital’s assistance, the company hired over 500 engineers and data scientists in record time, achieving a 40% faster project delivery rate.

Case Study 2: Professional Services Firm Sets Up GCC in Mysuru

A leading consulting firm chose Mysuru for its new GCC, attracted by lower costs and access to untapped talent. SBI’s digital banking solutions streamlined their operations, while Han Digital facilitated leadership hiring, ensuring a smooth transition and rapid scaling.

Challenges and the Road Ahead

While the future looks promising, GCCs in Karnataka face challenges such as talent retention, regulatory complexities, and the need for continuous innovation. The SBI-KDEM partnership addresses many of these issues by providing financial security and operational guidance. However, companies must also invest in upskilling, digital transformation, and building resilient leadership teams.

Recent research by PwC (2024) indicates that GCCs prioritizing employee experience, digital adoption, and ESG compliance are more likely to achieve sustainable growth and global competitiveness.

SEO Best Practices for GCC and Professional Services Content in 2025

As GCCs and professional services firms enhance their digital presence, adhering to the latest SEO guidelines is crucial for visibility and engagement. Here are key strategies for 2025:

  • Semantic Search Optimization: Use natural language and long-tail keywords related to GCCs, talent markets, and digital transformation.
  • Authoritativeness: Reference credible sources, recent research, and case studies to build trust.
  • Mobile-First Design: Ensure content is responsive and loads quickly on all devices.
  • Structured Data: Implement schema markup for articles, organizations, and case studies.
  • Internal and External Linking: Link to authoritative sources like NASSCOM, KDEM, and Han Digital, as well as related internal content.
  • Engaging Media: Use relevant images, infographics, and videos to enhance user experience.

By following these guidelines, professional services companies can attract GCC decision-makers, talent, and partners, driving business growth in the digital age.

Conclusion: Karnataka’s GCC Ecosystem is Poised for Global Leadership

The collaboration between SBI and KDEM marks a watershed moment for Karnataka’s GCC ecosystem. By combining financial innovation, policy support, and talent intelligence, the state is set to attract the next wave of global enterprises. Professional services companies, with the strategic support of partners like Han Digital, are uniquely positioned to capitalize on this growth, deliver world-class solutions, and shape the future of work.

As the digital economy evolves, Karnataka’s GCCs will continue to drive innovation, create jobs, and set new benchmarks for operational excellence. The SBI-KDEM partnership, bolstered by the expertise of Han Digital, ensures that Karnataka remains the undisputed leader

Electronics manufacturing, chips and GCC growth steps in right direction: Sunil Mittal – Social News XYZ




Electronics Manufacturing, Chips, and GCC Growth: Sunil Mittal’s Vision and the Right Steps Forward




Electronics Manufacturing, Chips, and GCC Growth: Sunil Mittal’s Vision and the Right Steps Forward

Published: 2024 | Author: Social News XYZ, Han Digital

Introduction: India’s Electronics Manufacturing and GCC Boom

India is rapidly emerging as a global powerhouse in electronics manufacturing and semiconductor chip design. This growth is catalyzed by progressive government policies, robust investments, and the strategic expansion of Global Capability Centres (GCCs). As highlighted by Sunil Mittal’s recent statements, the country is taking significant steps in the right direction to secure its place in the global technology value chain.

This article delves into the current landscape of electronics manufacturing and chip design in India, the pivotal role of GCCs, and how professional services firms—especially those with deep talent market expertise like Han Digital—are uniquely positioned to support organizations in this transformative journey.

Sunil Mittal’s Perspective: India’s Strategic Moves in Electronics and Semiconductor Sectors

During a recent industry event, Bharti Enterprises Chairman Sunil Mittal underscored the critical importance of India’s electronics and semiconductor sectors. He emphasized that the government’s proactive policies and the industry’s collaborative approach are laying the foundation for India to become a global leader in electronics manufacturing and chip design.

Mittal remarked, “India is on the right path. The steps taken in electronics manufacturing, semiconductor design, and the rapid expansion of GCCs are positioning the country for sustainable growth and global competitiveness.” (Source: Social News XYZ).

The Indian Electronics Manufacturing and Chip Design Ecosystem: 2024-2025 Outlook

According to India Brand Equity Foundation (IBEF) and recent McKinsey research (2024), India’s electronics manufacturing sector is projected to reach USD 300 billion by 2026, with semiconductor demand alone expected to surpass USD 110 billion by 2030. The government’s Production Linked Incentive (PLI) scheme and investments in semiconductor fabs are attracting global giants and spurring homegrown innovation.

  • Key Growth Drivers: Policy support, skilled talent, cost competitiveness, and a robust startup ecosystem.
  • Major Investments: Over $10 billion committed to semiconductor manufacturing and design, with leading firms like Tata Electronics, Vedanta-Foxconn, and Micron Technology setting up operations.
  • Workforce Expansion: The sector is expected to generate over 1 million new jobs by 2026, according to NASSCOM’s Semiconductor Talent Report 2023.

India’s evolution from an electronics consumer to a global manufacturing and design hub is accelerating. The rise of GCCs is integral to this transformation.

Global Capability Centres (GCCs): Catalysts for Innovation and Value Creation

GCCs—also known as Global In-house Centres (GICs)—are specialized hubs established by multinational corporations to drive R&D, engineering, design, and digital transformation. India is home to over 1,580 GCCs, employing more than 1.66 million professionals (NASSCOM, 2024).

Why GCCs Choose India:

  • Access to a vast pool of STEM talent and leadership.
  • Cost-effective operations and state-of-the-art infrastructure.
  • Supportive regulatory environment and IP protection.
  • Proximity to emerging markets and supply chain ecosystems.

According to EY’s 2024 GCC report, India’s GCCs are evolving from cost centers to strategic innovation hubs, contributing to product design, semiconductor R&D, and digital transformation for Fortune 500 companies.

Recent Research: GCC Growth and Talent Trends (2023-2024)

Recent research by NASSCOM and Gartner reveals:

  • India’s GCCs will drive 30% of global digital engineering spend by 2026.
  • Semiconductor and electronics GCCs are focusing on advanced chip design, embedded systems, and AI-driven manufacturing.
  • Leadership hiring, digital skills, and cross-functional expertise are top priorities for GCCs scaling operations in India.

Professional services companies establishing or expanding GCCs in India must navigate a dynamic talent landscape, regulatory compliance, and evolving technology needs. This is where specialized partners like Han Digital make a difference.

Han Digital: Empowering GCCs with Talent Intelligence and Leadership Networks

Han Digital is a leading talent intelligence and consulting firm with deep expertise in the Indian and global technology talent markets. With over two decades of experience, Han Digital has been instrumental in supporting global organizations, including Fortune 500 companies, to establish and scale their GCCs in India.

Han Digital’s Unique Value Proposition:

  • Comprehensive Talent Mapping: Proprietary research and analytics to identify niche talent pools in electronics, semiconductors, and digital engineering.
  • Leadership Hiring: Strong connections with senior leadership, enabling rapid and strategic hiring for CXO, VP, and Director roles in GCCs.
  • Market Intelligence: Real-time insights on compensation trends, skills availability, and competitor benchmarking.
  • Customized Talent Solutions: Tailored strategies for talent acquisition, diversity hiring, and workforce planning for new and expanding GCCs.

By leveraging Han Digital’s unique understanding of the talent ecosystem, professional services companies can de-risk their GCC expansion, accelerate time-to-market, and build high-performing teams aligned with global business objectives.

Case Study: Enabling a Semiconductor GCC’s Rapid Scale-Up in India

In 2023, a leading US-based semiconductor company partnered with Han Digital to establish its first GCC in Bangalore. The client’s objectives included rapid ramp-up of engineering teams, hiring industry veterans for leadership roles, and building a diverse talent pipeline.

  • Han Digital deployed its proprietary talent mapping tools to identify over 2,000 relevant chip design and embedded systems professionals.
  • Within six months, Han Digital facilitated the hiring of a complete leadership team, including a GCC Head, Engineering Director, and HR Lead.
  • The client achieved 30% faster time-to-hire and 20% higher retention compared to industry benchmarks.

This case exemplifies Han Digital’s ability to bridge the talent gap for global organizations entering India’s electronics and semiconductor sectors.

Best Practices for Professional Services Companies Establishing GCCs in India

Based on recent research and market experience, here are actionable steps for professional services firms and MNCs looking to establish or expand GCCs in India’s electronics and chip sectors:

  1. Conduct In-Depth Talent Market Analysis: Leverage data-driven insights to identify talent hotspots, skill availability, and compensation benchmarks.
  2. Engage with Local Leadership Networks: Build relationships with seasoned leaders who understand India’s technology and regulatory landscape.
  3. Prioritize Diversity and Inclusion: Tap into India’s diverse talent pools to foster innovation and global alignment.
  4. Invest in Upskilling and Learning: Partner with universities, skilling platforms, and industry bodies to ensure continuous talent development.
  5. Collaborate with Talent Intelligence Partners: Work with firms like Han Digital to access proprietary research, talent mapping, and leadership hiring expertise.

By following these best practices, organizations can maximize their GCC investments and contribute to India’s vision of becoming a global technology leader.

Government Initiatives and Future Outlook

The Indian government’s focus on “Make in India,” semiconductor self-reliance, and digital transformation is expected to further accelerate GCC growth. Key initiatives include:

  • Semicon India Program: $10 billion incentive scheme for semiconductor manufacturing and design.
  • PLI Schemes: Targeted incentives for electronics manufacturing, R&D, and component production.
  • Skilling Initiatives: Partnerships with industry and academia to develop next-generation electronics and chip design talent.

According to Deloitte’s 2024 report, India could become one of the top five global semiconductor markets by 2030, provided it continues to invest in talent, infrastructure, and innovation.

Conclusion: Seizing the Opportunity—India’s Electronics and GCC Revolution

India’s electronics manufacturing and chip design sectors are at an inflection point, driven by visionary leadership, government support, and the strategic expansion of GCCs. As Sunil Mittal aptly stated, the country is taking the right steps to secure its place in the global technology ecosystem.

For professional services companies, the opportunity lies in leveraging India’s talent advantage, robust infrastructure, and innovation-driven GCC ecosystem. By partnering with talent intelligence leaders like Han Digital, organizations can navigate the complexities of the Indian market, attract top-tier talent, and build future-ready GCCs that deliver global impact.

Ready to establish or expand your GCC in India’s dynamic electronics and chip design sector? Contact Han Digital for a tailored talent intelligence consultation and unlock your organization’s full potential.

Sunil Mittal exhorts industry to prioritise ‘India-first’ approach, focus on talent dividend, R&D – ET Telecom





Sunil Mittal Urges ‘India-First’ Approach: Harnessing Talent and R&D for Global Capability Centres



Sunil Mittal Urges ‘India-First’ Approach: Harnessing Talent and R&D for Global Capability Centres

Published: June 2024 | Author: Han Digital Insights Team

Introduction: A Transformative Moment for India’s Tech and Professional Services Sector

India stands at a pivotal juncture in its economic and technological evolution. With a burgeoning young workforce, a thriving startup ecosystem, and the world’s attention on its innovation potential, industry leaders are calling for a strategic shift. Sunil Mittal, Chairman of Bharti Enterprises, recently exhorted the Indian industry to adopt an ‘India-first’ approach, emphasizing the need to leverage the country’s talent dividend and invest in research and development (R&D). His remarks, as reported by ET Telecom, resonate deeply with the ambitions of professional services companies seeking to establish or expand Global Capability Centres (GCCs) in India.

Sunil Mittal’s Vision: Prioritizing India’s Talent and R&D

At a recent industry event, Sunil Mittal articulated a bold vision for India’s future. He urged the industry to prioritize an ‘India-first’ approach, focusing on harnessing the country’s vast talent pool and investing in R&D to drive innovation and global competitiveness. Mittal emphasized that India’s demographic dividend—its large, youthful, and increasingly skilled workforce—offers a unique opportunity for the nation to become a global leader in technology and professional services.

According to Mittal, “We must ensure that our best talent is retained and nurtured within the country, and that our investments in R&D are aligned with the needs of both the domestic and global markets.” This approach, he argued, is essential for India to move up the value chain and become not just a destination for cost arbitrage, but a global innovation powerhouse.

The Strategic Imperative for Global Capability Centres (GCCs)

Professional services firms worldwide are increasingly establishing GCCs in India to tap into the country’s deep talent pool and cost advantages. According to a 2023 NASSCOM report, India hosts over 1,580 GCCs, employing more than 1.66 million professionals. These centres are rapidly evolving from transactional back-offices to strategic hubs for innovation, digital transformation, and R&D.

Sunil Mittal’s call to action aligns perfectly with this trend. For GCCs, the ‘India-first’ approach means not just leveraging Indian talent for global operations, but also investing in skill development, leadership, and R&D that benefit both the Indian ecosystem and the global enterprise. This strategy is crucial for professional services companies aiming to build resilient, future-ready operations in India.

India’s Talent Dividend: The Engine of GCC Growth

India’s talent advantage is unparalleled. With over 500 million people under the age of 25 and more than 1.5 million engineers graduating annually, India offers a vast and diverse talent pool. Recent research by McKinsey & Company (2023) highlights that India is now the second-largest digital talent hub in the world, second only to the US.

For professional services companies, this means access to a workforce skilled in emerging technologies such as artificial intelligence, cloud computing, data analytics, cybersecurity, and more. The ability to tap into this talent pool is a key driver for establishing GCCs in India. However, as Sunil Mittal noted, it is imperative to invest in continuous upskilling, leadership development, and inclusive talent strategies to fully realize this potential.

R&D: The Key to Moving Up the Value Chain

While cost efficiency remains a key attraction, the future of GCCs lies in their ability to drive innovation and R&D. According to Deloitte’s 2023 India GCC Trends Report, over 60% of GCCs in India are now engaged in advanced R&D and digital transformation initiatives.

Sunil Mittal’s emphasis on R&D is particularly relevant here. By investing in local R&D, professional services firms can not only develop solutions tailored for global markets but also contribute to India’s innovation ecosystem. This creates a virtuous cycle—attracting top talent, fostering entrepreneurship, and positioning India as a global innovation hub.

Policy Support and the ‘India-First’ Ecosystem

The Indian government is actively supporting the growth of technology and professional services sectors. Initiatives such as Digital India, Atmanirbhar Bharat (Self-Reliant India), and the National Policy on Software Products are designed to foster innovation, digital skills, and R&D. These policies create a conducive environment for GCCs to thrive and align perfectly with Sunil Mittal’s call for an ‘India-first’ strategy.

Moreover, recent reforms in labour laws, ease of doing business, and incentives for R&D investments make India an even more attractive destination for global professional services firms.

Challenges and Solutions: Bridging the Talent and Innovation Gap

Despite the opportunities, there are challenges. Talent retention, leadership development, and aligning R&D with business objectives remain critical concerns. Professional services companies must adopt a holistic approach—combining competitive compensation, career growth, diversity and inclusion, and a culture of innovation.

Recent research by Gartner (October 2023) found that 70% of Indian GCCs plan to increase their investment in digital skills and leadership development in the next 12 months. This underscores the importance of a strategic approach to talent management.

Han Digital: Empowering Professional Services Firms with Talent Intelligence

In this dynamic landscape, Han Digital stands out as a trusted partner for professional services companies establishing and scaling GCCs in India. With over a decade of experience, Han Digital offers unparalleled insights into the Indian talent market, helping organizations navigate the complexities of talent acquisition, leadership hiring, and workforce planning.

Unique Understanding of Talent Markets: Han Digital’s proprietary talent intelligence platforms and market mapping tools provide real-time data on talent availability, skill trends, compensation benchmarks, and competitor analysis. This empowers GCCs to make informed decisions and build high-performing teams tailored to their business needs.

Deep Connections with Senior Leadership: Han Digital’s extensive network with senior leadership across industries enables professional services firms to access top-tier talent, foster leadership pipelines, and drive succession planning. Their consultative approach ensures alignment between talent strategy and business objectives—crucial for the success of GCCs.

Customized Solutions for GCCs: From talent market entry strategy and employer branding to R&D talent acquisition and leadership hiring, Han Digital offers end-to-end solutions. Their expertise in diversity hiring, digital skills development, and workforce transformation makes them the partner of choice for global professional services firms.

Case Study: Accelerating GCC Success with Han Digital

Consider the case of a leading global consulting firm that partnered with Han Digital to establish its GCC in Bengaluru. Leveraging Han Digital’s talent intelligence, the firm identified critical skill gaps, optimized its talent sourcing strategy, and built a leadership pipeline within six months. The result: a high-performing GCC that not only supports global operations but also leads innovation initiatives for the parent company.

This success story is echoed across multiple professional services firms that have relied on Han Digital’s expertise to navigate the Indian talent landscape, align with the ‘India-first’ approach, and drive sustainable growth.

Best Practices for Professional Services Companies Establishing GCCs in India

  • Adopt an ‘India-first’ Mindset: Align GCC strategy with India’s talent and innovation ecosystem. Invest in local leadership, R&D, and community engagement.
  • Leverage Talent Intelligence: Use data-driven insights to identify skill trends, optimize sourcing, and build future-ready teams. Partner with experts like Han Digital for market intelligence and leadership hiring.
  • Invest in R&D and Digital Skills: Foster a culture of innovation by investing in R&D, digital skills, and continuous learning. Collaborate with academic institutions and startups for co-innovation.
  • Focus on Diversity and Inclusion: Build diverse teams to drive creativity, innovation, and business performance. Implement inclusive hiring and leadership development programs.
  • Engage with Policy and Industry Bodies: Participate in industry forums, policy advocacy, and government initiatives to shape the ecosystem and access incentives.

The Road Ahead: India as a Global Innovation Powerhouse

Sunil Mittal’s exhortation to prioritize an ‘India-first’ approach is both timely and visionary. For professional services companies, the opportunity is clear: leverage India’s talent dividend, invest in R&D, and build GCCs that are not just cost centres but engines of innovation and growth.

With the right strategy, partnerships, and investments, India can emerge as the global epicentre for technology, professional services, and digital transformation. Han Digital, with its deep market insights and leadership networks, is uniquely positioned to help organizations realize this vision and unlock the full potential of India’s talent and innovation ecosystem.

Conclusion: Seizing the India Opportunity with Han Digital

As the world looks to India for the next wave of innovation and growth, professional services companies must heed Sunil Mittal’s call for an ‘India-first’ approach. By focusing on talent, R&D, and strategic partnerships, organizations can build resilient, future-ready GCCs that drive global success.

Han Digital is committed to empowering companies with the talent intelligence, leadership connections, and market expertise needed to thrive in India’s dynamic landscape. Connect with Han Digital today to unlock the power of India’s talent dividend and lead the future of global capability centres.

References