For Viksit Bharat, Invest For The Future: A Strategic Guide for Professional Services Companies Establishing Global Capability Centres




For Viksit Bharat, Invest For The Future: A Strategic Guide for Professional Services Companies Establishing Global Capability Centres

Published by Outlook Business | Referencing research and Han Digital’s expertise

Introduction: The Vision of Viksit Bharat and the Imperative to Invest for the Future

India’s ambitious vision for Viksit Bharat—a developed, future-ready nation—demands strategic investments, innovation, and a robust ecosystem that can propel the country into the league of global economic leaders. As highlighted in the Outlook Business article, “For Viksit Bharat, Invest For The Future,” the path to sustainable growth lies in harnessing India’s demographic dividend, technological prowess, and the transformative potential of Global Capability Centres (GCCs).

For professional services companies, establishing and scaling GCCs in India is not just an operational strategy—it’s a foundational investment in the country’s future. This article delves deep into the latest research, industry trends, and the unique role of Han Digital in enabling organizations to tap into India’s talent markets and leadership networks, ensuring their GCCs are future-ready and globally competitive.

The Strategic Importance of Investing in India’s Future

India is at a pivotal juncture. With a burgeoning middle class, a young workforce, and a rapidly digitizing economy, the country is poised to become a global powerhouse. According to the Outlook Business feature, the investments made today will shape the nation’s trajectory for decades to come.

  • Demographic Dividend: Over 65% of India’s population is under 35, offering a vast talent pool for knowledge-driven industries.
  • Digital Transformation: India’s digital economy is projected to reach $1 trillion by 2025 (MeitY Report, 2023), creating unprecedented opportunities for innovation and global integration.
  • Policy Support: Government initiatives like Digital India, Make in India, and Startup India are accelerating the creation of a conducive environment for business growth and technological advancement.

For professional services companies, these factors make India an attractive destination for establishing GCCs that deliver strategic value, innovation, and operational excellence to global clients.

Global Capability Centres: The Engine of Future-Ready Organizations

Global Capability Centres (GCCs), also known as Global In-house Centres (GICs), have evolved from cost-saving back offices to strategic hubs of innovation, digital transformation, and leadership development. According to NASSCOM’s 2023 GCC India Report, India is home to over 1,600 GCCs, employing more than 1.66 million professionals and contributing $46 billion to the economy annually.

Key Trends Shaping GCCs in 2024-2025

  • Focus on High-Value Work: GCCs are increasingly delivering R&D, digital transformation, AI/ML, cybersecurity, and data analytics solutions.
  • Leadership Development: GCCs are nurturing future global leaders, leveraging India’s rich talent pool and leadership potential.
  • Innovation Ecosystems: Collaboration with startups, academia, and innovation hubs is driving rapid prototyping and commercialization of new technologies.
  • ESG and Sustainability: GCCs are aligning with global ESG goals, focusing on sustainable operations and inclusive growth.

For professional services firms, establishing a GCC in India is not just about operational efficiency—it’s about building a future-ready enterprise capable of driving global transformation.

Recent Research: The Business Case for Investing in Indian GCCs

Recent research underscores the strategic value of investing in Indian GCCs for professional services companies:

  • Deloitte’s 2024 GCC Pulse Survey (Deloitte, 2024): 78% of global organizations plan to expand their GCC footprint in India, citing access to digital skills, cost advantages, and innovation ecosystems.
  • EY’s Future of GCCs Report 2023 (EY, 2023): GCCs are increasingly seen as “innovation engines,” with 65% of surveyed leaders prioritizing digital transformation and leadership development as core objectives.
  • NASSCOM-McKinsey Study 2023: Predicts that by 2025, Indian GCCs will employ over 2 million professionals and contribute $60 billion to the economy, with a strong focus on AI, cloud, and cybersecurity.

These insights reinforce the message from the Outlook Business article: Investing in India’s talent, technology, and innovation ecosystems is essential for building a resilient and future-ready organization.

Han Digital: Your Strategic Partner in Talent and Leadership for Future-Ready GCCs

Establishing a successful GCC in India demands more than just infrastructure—it requires deep expertise in talent acquisition, market intelligence, and leadership engagement. Han Digital stands out as a strategic partner for professional services companies seeking to build world-class GCCs in India.

Unique Understanding of India’s Talent Markets

With over two decades of experience, Han Digital has mapped India’s talent landscape across technology, consulting, finance, and engineering domains. Their proprietary talent intelligence platforms provide real-time insights into skill availability, compensation trends, and talent mobility—enabling organizations to make data-driven decisions on GCC location, hiring, and workforce planning.

Deep Connections with Senior Leadership

Han Digital’s extensive network with senior leadership across Fortune 500 companies, unicorns, and high-growth startups ensures that clients get access to top-tier leadership talent and market insights. This is crucial for GCCs aiming to drive innovation, build high-performance teams, and establish a strong employer brand in a competitive market.

Tailored Solutions for Professional Services Firms

  • GCC Setup and Scale: End-to-end support for GCC establishment, including market entry strategy, talent acquisition, and compliance.
  • Leadership Hiring: Access to a curated pool of CXOs, VPs, and functional heads with proven track records in global operations.
  • Talent Intelligence: Custom research on talent supply-demand, competitor benchmarking, and compensation analytics.
  • Employer Branding: Strategies to position your GCC as an employer of choice for top talent in India.

Han Digital’s unique blend of market intelligence, leadership networks, and execution capability makes them the partner of choice for professional services companies investing in India’s future.

Key Considerations for Professional Services Companies Establishing GCCs in India

To maximize the impact of your investment in India, consider the following strategic imperatives:

  1. Location Strategy: Choose cities with robust talent ecosystems, infrastructure, and policy support. Bengaluru, Hyderabad, Pune, and NCR continue to lead, but emerging hubs like Chennai, Coimbatore, and Ahmedabad are gaining traction.
  2. Talent Acquisition and Retention: Leverage data-driven approaches to identify and attract high-potential talent. Invest in upskilling, diversity, and employee experience to retain top performers.
  3. Leadership Development: Build a strong leadership pipeline by engaging with experienced professionals who understand both global and local business contexts.
  4. Innovation and Collaboration: Foster partnerships with startups, academia, and research institutions to drive continuous innovation.
  5. Compliance and Governance: Ensure adherence to regulatory frameworks, data security, and ethical standards to build trust with global clients.

Han Digital’s expertise in these areas can help professional services firms navigate the complexities of the Indian market and build resilient, future-ready GCCs.

Case Study: How Han Digital Enabled a Leading Professional Services Firm to Build a Future-Ready GCC

Challenge: A global professional services firm wanted to establish a GCC in India focused on digital transformation and innovation. The key challenges included identifying the right location, attracting senior leadership, and building a high-performance team in a competitive talent market.

Solution: Han Digital conducted a comprehensive talent market analysis, benchmarking talent availability, compensation, and attrition rates across major cities. Leveraging their leadership network, they identified and engaged with senior leaders who had experience in scaling global operations. Han Digital also designed a custom employer branding strategy to position the GCC as a destination for top talent.

Outcome: The firm successfully established its GCC in Hyderabad, hired a world-class leadership team, and scaled to 1,000+ employees within 18 months. The GCC now serves as a strategic hub for digital innovation, delivering high-value solutions to global clients.

Future Outlook: Building a Viksit Bharat through Strategic Investments

The journey towards Viksit Bharat is a collective endeavor—one that requires visionary investments from both government and industry. For professional services companies, establishing and scaling GCCs in India is a strategic imperative that delivers long-term value, drives innovation, and creates opportunities for millions.

As the Outlook Business article emphasizes, “The investments made today will determine the India of tomorrow.” By partnering with talent experts like Han Digital, organizations can ensure their GCCs are not just operationally efficient, but also innovation-driven, leadership-focused, and future-ready.

Conclusion: Invest for the Future, Invest in India

India’s ascent as a global economic powerhouse is inevitable—but the pace and scale of this transformation will depend on the strategic investments made by today’s leaders. For professional services companies, the opportunity lies in building world-class GCCs that harness India’s talent, technology, and innovation ecosystems.

Han Digital stands ready to guide organizations on this journey, offering unmatched expertise in talent markets, leadership engagement, and GCC strategy. By investing for the future, you’re not just building a resilient organization—you’re contributing to the vision of a Viksit Bharat.

Frequently Asked Questions (FAQs)

What is Viksit Bharat?
Viksit Bharat refers to the vision of a developed, future-ready India, driven by investments in talent, technology, and innovation.
What are Global Capability Centres (GCCs)?
GCCs are strategic hubs established by global organizations in India to deliver high-value services, innovation, and leadership development.
Why should professional services companies invest in Indian GCCs?
India offers a vast talent pool, cost advantages, and a robust innovation ecosystem, making it ideal for building future-ready GCCs.
How does Han Digital support GCCs in India?
Han Digital provides talent intelligence, leadership hiring, market research, and employer branding solutions tailored for GCCs.
What are the key trends shaping GCCs in 2025?
Focus on digital transformation, leadership development, innovation, ESG, and collaboration with startups and academia.

References

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